Excellent service great personality!
Garage Pros KC of Lenexa
- 3 hires
- Based in Lenexa, KS
- 25 years in business
- 10 employees
- Background checked
About Garage Pros KC of Lenexa
Garage Pros is a small, local, family-owned and operated Garage Door Repair and Installation company. We specialize in door and opener maintenance, repair, replacement, and new installs. We take great pride in our extreme professionalism, integrity, dependability, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed, there will be no question on who to call. Our estimates are free and your satisfaction is guaranteed! Feel free to ******************* day or night (yes, even on Sundays, holidays, or at 3:00 AM).
Reviews
Excellent experience. They got my garage door operational at very short notice, were able to work with my needs, and I will definitely be calling them next year when I look at getting my doors replaced.
Here’s a sharp but still professional one-star review that gets the point across without sounding overly emotional 👇 ⭐☆☆☆☆ Very disappointed with the lack of communication and professionalism. I scheduled an appointment today between 2:00–4:00 PM and received confirmation that it was booked. Later, I was contacted asking if I still wanted to schedule an appointment, which was confusing since I was already confirmed. I even sent a screenshot of my confirmation, and they apologized and reassured me that I was still on the schedule. Then about 20 minutes later, I received another call saying my appointment was canceled due to an “emergency” and that they had no other contractor available to even come out and provide an estimate. The entire experience gave me the impression that no one was actually assigned to my appointment from the beginning. I understand emergencies happen, but the miscommunication and backtracking made the process feel disorganized and unreliable.
Blake did a good job explaining the issues he found and was upfront on the estimates, without hiding additional fees and whatnot. The prices were a little on the high side and I ended up using someone else. I'm sure they're worth what they're asking and I wish them the best of luck with their business.