awesome plumbing company. prompt, polite and fixed our problem. would definitely recommend!
Garrett Mechanical -Plumbing, HVAC, Electrical
In high demand
- 2,580 hires
- Based in Marietta, GA
- 6 years in business
- 26 employees
- Responds in about 5 minutes
- Background checked
About Garrett Mechanical -Plumbing, HVAC, Electrical
Welcome to Garrett Mechanical, your one-stop shop for licensed, insured and skilled Plumbing, Heating & Cooling and Electrical experts! We are a 5 Star Google Rated Company. Beyond a company, we're a committed crew eager to enhance your daily comfort. Servicing Greater Atlanta Area. Contact us today!
Reviews
I was disappointed by the lack of transparency in Garrett Mechanical's pricing. When I called to schedule service, I was quoted a price range depending on complexity. (for ceiling fan installation) Based on that information, I expected the final cost to fall somewhere within that range. After the work was completed, I was charged $390 for two fans ($195 per fan). When I called to ask why the price varied from the quote I was originally given and what factors would justify the higher end of the range, I was unable to get a clear explanation. The only response I received was that $195 per fan is their standard price. Although I was quoted a range. What concerns me most is that the pricing information provided over the phone did not match what I was ultimately charged, and no one could adequately explain the discrepancy. If $195 per fan is the standard rate, that should have been clearly communicated from the beginning so customers can make an informed decision. The installation itself was completed, but the misleading pricing and lack of clear communication left me dissatisfied with the overall experience. I do want to recognize the technician who performed the installation. He was professional, courteous, polite, efficient, and completed the work quickly. Based on his service alone, I would gladly give him a 5-star rating. Unfortunately, my review reflects my experience with Garrett Mechanical's pricing practices and communication, not the quality of the technician's work.
Thomas was very knowledgeable about my problem. He explained to me what he was going to do and what needed to be done. He was very polite and punctual. Even cleaned the working area after the job. I highly recommend this company.
I sent a review to the office since I couldn’t give one to google. The service was impeccable. I had a complicated replacement job that Noah Hudson did with no problems. He bought the fixtures and now I have no leaks for the first time in years! Everyone else just did the same thing over and over. Thanks!
Great experience. Thanks for the quick repair to plumbing under bathroom sink.
Good experience.
The plumber was on time, professional, personable and efficient.
Really really great experience with Garrett Mechanical! They fixed my bath tub very quickly!!!
We were so happy that Garrett Mechanical sent the two gentlemen who came out for us. They were professional, patient and very knowledgeable. Our French drains were full of mud and routing was impacted. We are in a much better position since they came out and also gave some additional recommendations to minimize a recurring situation. The next heavy rain came about a couple of days after that and we are so glad they were available to us before then. We are very happy to refer this company with 5 stars!
He seemed unfamiliar with the task. He wanted to check water pressure. Gave highest of all quotes.
Quickly responded to my service request. Offered competitive pricing.
This company is absolutely spectacular and had somebody out here right after I closed on my house and we realized the hot water heater wasn’t working. They went out of their way to make sure that it was fixed same day absolutely 1,000,000% recommend
Hired them to relocate a hvac unit and they haven’t finished the job yet and refuse to register with Gwinnett county so that the job can eventually be inspected , yet they are demanding that I pay the remainder of my balance . They have also threatened me with a lien , had several of their staff harass and attempt to bully me and now they’re threatening to file a false police report . Please Run !!!!! DO NOT HIRE THESE PEOPLE !!!!
very professional and solved my problem. there was minor issue where a screw wasn't tightened enough still causing a leak, when I called they sent someone back out the same day to solve the problem.
Had a great experience getting a ceiling fan installed on an 18' ceiling. Aiden was prompt, efficient, and had great communication skills. I got a fair price and would definitely go back to Garrett Mechanical in the future.
Knowledgeable, Professional, and Excellent Customer Service. Definitely on the must rehire list!
The technician, Bo, was able to find the issue quickly and explained it well.
Dale was a great he came diagnosed the problem and fixed quick, efficient and most of all CORRECTLY and he did a few checks and pointd out some other things I need to get maintenance. If I could I'd give them more than 5 stars and I'll definitely be calling them again in the near future to correct the problem Dale pointed out. Thank you all again. And I forgot to mention they realy appreciate Veterans and it showed.
They contacted me right away and I was able to schedule an immediate appt. Dale did a great job and explained everything well. We would use them again.
Noah was incredibly personable, nice, and easy to talk to. Yet, he was always a professional who exudes confidence and delivered quality of work that was well beyond my expectations!
Services
Garrett Mechanical -Plumbing, HVAC, Electrical★ 4.7
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