They came for the appointment on time and assessed and gave me a fair quote for the work that needs to be done in our bathroom.
Garrett Plumbing
- 71 hires
- 4 similar jobs done nearby
- Based in Saint Petersburg, FL
- 75 years in business
- 10 employees
- Background checked
About Garrett Plumbing
Since 1951, Pinellas residents have come to trust Garrett Plumbing to show up on time and do the job right. Plumbing emergency? Call 24 hours a day. We are on call around the clock, 7 days a week.
Reviews
I hired Garrett Plumbing on 11/4/24 to perform a rough-in to a new bathroom ($15K) . Instead of tieing the pipe to the main sewer line which was in the contract, they tie it to a lateral line toward the shower of another bathroom before it goes down to the main line. As you can see, when you have pipes that only have water all these years and suddenly have poo and tiolet paper, yes it clogged. It also makes these gurrgling noises in the new bathroom sink, tiolet and shower. When I informed them, they refused to redo it and said that it passes inspection. Yes, a tiolet could pass inspection but it's a breach of contract for not doing what it say. The bathroom is NOT USABLE TODAY. Then they upselled me by charging me for jetting and doing a repair of an outside sewer line which turns out they did not perform any work (Another $3K). No video or pictures of any repair on sewer line and when confronted them, the plumber, Bobby said he didn't know where they did it and Chris who is the manager said that he will remove the "Repair Sewer line item" but will upcharge me for the Scrubbing which he said he will give me a discount. At this point, they lied to me and didn't perform any work. GARRETT PLUMBING is the WORST PLUMBING company I have ever dealt with. As of today, I'm still trying to get my money back about $20K. My bathroom can not be used at all and they took $3K from me for work not performed. Attached is a picture of tee in piping that was done in the attic that also passed inspection but was not secured and insulated. I don't know how it can pass inspection which I will go to the county and find out. Thank god another plumber point it out to me otherwise my house would be flooded.
They showed up but never gave me an estimate and I haven't heard from them again.
I reached out Garrett plumbing to get a quote to install an integrated toilet/bidets and vanity with two sink plumbing hookups, and received a prompt and professional response. They were thorough in their assessment and provided a detailed estimate. While the quote was outside my budget, I appreciated their transparency and excellent customer service.
Thank you for your time, very professional, punctual and knowledgeable. Will definitely hire in the future
Technician was professional courteous experienced.
No issues
I had an apartment unit that needed a new faucet and handle. As it turned out the faucet needed to be replaced, but the existing handle only needed a small part to repair it, so that saved me money right out of the gate. I very much appreciated the honesty, that’s so rare these days. Everything was done quickly and the quality of the replacement/repair was excellent. And I have a very happy tenant. I will definitely call Garrett Plumbing again when needed!
Services
Garrett Plumbing★ 4.5
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