Still waiting to hear back for promised quotes after technician visit. No response. Going on 1 week past promised date.
Gate & Garage Masters
Licensed
- 123 hires
- Based in Reseda, CA
- 6 years in business
- 6 employees
- Background checked
- License verified
About Gate & Garage Masters
15% OFF FOR FIRST SERVICE!!! You can count on us to complete projects on time and within budget. No one does it better than our team when it also comes to gates & garage doors. We use the most advanced equipment and the best products on the market. Our focus is quality! We never cut corners, even when it's more expensive. Some of our competitors are cheaper, but we will take the time to make sure you're 100% happy.
Reviews
Company was prompt, responsive, and easy to communicate with throughout. They gave us a clear diagnosis and a solution, though the cost was a bit more than we were looking to spend. We ended up going with a different option that fit our budget better, but we appreciated how quickly they got back to us and how professional the whole interaction was.
Professional, punctual , service.
Made an appointment for 11AM and never received a call at 10:30. Never showed up for the appointment and finally got a call at 11:36 indicating that he would be here in 20 minutes. Unfortunately, this is unacceptable, unprofessional and indicates unreliability.
Initially, they did a lovely job and installed a app to open my gates and cameras around my very large property. But everything broke within a month. Calls for service have gone unanswered. I have spent over $20,000 and Ben and his employees have run off with my money. They ignore your calls. Customer service is terrible. Do not use this company. They promise and then they steal your money. I have been stuck, unable to use my gate and a very expensive system for over four months and I have tried to call and text him countless times for repair. My last resort is to threaten legal action because he has taken so much of my money and left me with a very dangerous situation with a gate that does not work and I possibly trapped in a property that I cannot get. The gate works when it wants to work. I cannot see who’s at the gate and I cannot always get out of the gate. I have tried to contact Ben more times than I can count. It is unfortunate because I had high hopes for this company .
Quoted $1200 for the job of replacing a battery, which was around $85 at Costco. We scheduled same day service with the intent of actually getting it fixed that day, but were told it would need to be special ordered. You hire a “pro” with the hope they’ll be more effective than just doing it on your own.
Banji and his team were amazing form the start to finish. He was responsive, diligent with the follow ups, and remained professional throughout the whole process. He installed my driveway gate and did an amazing job. 10/10 recommend!
Responded over a week after I put the request through and only said “Can’t help sorry” with no explanation. I’d recommend contacting other providers.
They responded quickly and got the job done. Thank you.
Gate and Garage Masters did an excellent job for me. The fans and gates look awesome. They gave me a very good price and did the job in timely manner. All the materials were fabricated specifically for my needs and that is why the project looks like an art. I specifically would like to notice Andy as a project manager and Javier. These guys are awesome, this is an excellent team to work with. Thank you guys.
The technician showed up in an unmarked van and indicated that replacing each belt should be $525 of which $275 for the belt it self. The prices of a belt are around $100 on line. When I asked him to justify the markup he just stopped responding via text. Also, he did not really want to do the repair but install a whole new system for $1800. Don’t use this service.
Great!
Extremely happy with the work, price and timeliness! Have found the team I will always use for my gate/garage needs. Excellent work.
Fast and very knowledgeable! Used to update gate batteries, install pin pads and add wireless connections. Tommy was great!
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Gate & Garage Masters★ 4.8
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