Solved Xerox multifunctional printer non functionality problem and set up the printer to function properly.
Geeks On Site
- 40 hires
- 1 similar jobs done nearby
- Based in Chicago, IL
- 24 years in business
- 201 employees
- Background checked
About Geeks On Site
Geeks on Site has been a leading computer repair and technology service provider since 2002. We provide expert support for a wide range of technology needs, including computer repair, slow performance, software problems, virus and malware removal, Wi-Fi and connectivity issues, device setup, troubleshooting, TV mounting, smart home installations, and more. We proudly serve customers throughout Chicago and the surrounding Chicagoland area. Our technicians assist customers across Chicago, Evanston, Skokie, Oak Park, Cicero, Schaumburg, Des Plaines, Naperville, Arlington Heights, and nearby communities throughout Cook and DuPage counties.
Reviews
The technician who originally came out (Michael) was quite good and informative -- but unfortunately, the printer had started to work shortly before he came. Nonetheless, he updated the printer firmware, did some tests, and talked to me about possible problems and how to fix them if the problem came back. He also assured me that I would have 7 days guarantee on his service. When the printer stopped working again (same problem) 7 days later, Geeks On Site told they would charge me for a technician to come out again, and then only after I reordered original Canon ink cartridges. The company had not been completely upfront about their prices upfront anyway. This is at least the third time I have used ThumbTack, a service which is convenient and easy to use. This particular vendor, however, has been suboptimal.
Very, very knowledgeable,answered any questions by clear explanation, computer works better than ever did
Great
HE NEW WHAT HE WAS DOING AND GAVE GOOD TIPS
Benito was excellent.
Professional and informative.
Originally there was a misunderstanding as to when the tech was to show up. I was confused that I had to relinquish credit card information without a price. Which was odd and scary to give a business credit card over the phone without a definitive price. Overall our issue was fixed in literally 5 minutes or less. So i was shocked of the price of $200.00. We were in desperate need since we are an operating business. If they would of come out the same day I would have understood the high price. But I would not use them again or recommend them just because information was unclear and because of the billing situation.
great experience