He showed me the problem, explained the possible consequences and the choices available. There was no " push to purchase" or dire predictions if I did not accept, nor did he attempt to sell me additional "precaution" equipment, like all the others before him. He was helpful and honest.
Goodfellow Mechanical LLC
- 22 hires
- Based in Mesa, AZ
- 1 employee
- Responds in about 5 minutes
- Background checked
- License verified
About Goodfellow Mechanical LLC
Honest, Family-Owned HVAC Service. Where Repairs Come Before Upsells. Most HVAC companies show up to your door pushing for an immediate, expensive new installation or a forced upsell. Our model is different: we focus on finding a solution to fix your current system first. If a replacement or upgrade makes sense, I’ll provide it purely as an alternative option, never a high-pressure sales pitch. We are a local, family-owned business, and as the owner, I personally handle every job and visit every client’s location myself. You’ll never have to worry about an undertrained subcontractor or a revolving door of technicians. From diagnostics and repairs to maintenance and new installations, I believe in integrity, professionalism, and urgency in our recommendations, and doing the right thing for your home or business every time.
Reviews
Riley was professional and prompt! He worked within my budget and educated me on the cadence of when to get my HVAC maintenance. Highly recommend!!
Riley did a great job, worked with Goodman for the warranty and had great attention to detail. Thanks Riley. I appreciate it!
Riley did an excellent job diagnosing and resolving a complicated HVAC zoning issue at my property. He took the time to investigate the problem, identified the issues with the control board and damper actuator and kept me informed throughout the process. He was professional, responsive, knowledgeable and easy to work with. I especially appreciated that he coordinated directly with the tenants to schedule the visits so I didn’t have to manage the scheduling myself. He also provided pictures and videos of the work and made sure everything was tested and functioning properly before finishing the job. I really appreciate Riley’s persistence in getting the issue completely resolved. I would definitely recommend Riley and GoodFellow Mechanical HVAC to anyone looking for reliable and professional HVAC service. Thanks
Riley was absolutely fantastic to work with! He climbed into our attic and did a very thorough inspection, quickly identifying the source of the issue and he did it all at no charge! Very honest and transparent person. He was punctual, professional, extremely knowledgeable, and incredibly detailed. He took the time to explain everything clearly and was very helpful throughout the process. We would absolutely recommend Riley over at Goodfellow Mechanical!
Came same day, was willing to quote a reasonable price before arriving, diagnosed, provided video of problems and work done, and was speedy and effective. Did some small, extra, thoughtful things. Would definitely use again.
Overall good experience, was reasonable with pricing and providing suggestions
Very responsive and professional. Got our AC up and running in hours where we were able to avoid finding a place to take the animals last minute. Gave us an honest review of what to expect with the unit in the near future. We did not feel pressures to make any repairs that may be pointless on an older unit. Will absolutely use in the future!
Riley was great. He was able to squeeze us in within a day of requesting service and quickly diagnosed the problem. He arrived when he said he would arrive within the window and even let us know when he was on the way. We will be using Goodfellow again for any HVAC needs.
The five-star reviews for Goodfellow Mechanical LLC are accurate and honest. As a first-time customer, I can confidently say I will remain a lifelong client. The technician arrived punctually and conducted a comprehensive inspection, which included examining the air handler in the attic—a step no other technician has taken previously. He meticulously explained each aspect of his inspection, ultimately giving our system a clean bill of health. Five stars!
Responded immediately to my request and provided an amazing service at an affordable cost. Rare to find it amongst technicians these days. I would highly recommend Riley for any of your a/c maintenance.