After another person left me in a bind, I got into contact with Alfred from GQ Masonry! He came, did the quote, was honest about the job, the timeline, set reasonable expectations and was very professional. Most of all, the work was of great quality and looked amazing. I can definitely say my expectation was exceeded and will for sure be hiring them again for future projects. I am also grateful for the help they provided with fixing some work that was not done properly and helping to make it more aesthetically pleasing and flow nicely with the lovely patio built by GQ Masonry.
GQ Masonry & Construction
- 73 hires
- Based in San Antonio, TX
- 21 years in business
- 5 employees
- Responds in about 35 minutes
- Background checked
About GQ Masonry & Construction
I do outside patio areas, kitchens, fireplaces, flagstone, pizza ovens, pavilions, and much more. I enjoy making my customers' dreams come true. Seeing their families enjoy what I have just built for them is a true blessing.
Reviews
If you want great stone work done at a great price I recommend GQ Masonry. We had flagstone sidewalks installed on each side of our driveway and it looks marvelous, plus we don't have to walk on the dirt anymore. Mainly my Vieja/wife is ecstatic also. Maybe the best improvement we have made to our house for a low price. They even worked tirelessly over the weekend Friday - Monday to complete quickly.
We hired Alfred and His team at GQ Masonry in February 2023. Alfred provided above and beyond service during our first phone call to make sure our request for a flagstone patio that would support our greenhouse build was EXACTLY what we wanted. The team at GQ Masonry provided quick, precise and detailed installation within 4-5hrs of a single work day. We will always go to GQ for our masonry work of any kind. Don't hesitate to reach out! That are GREAT!
The owner came out and gave us a quote. It was higher than other companies, but he said the quality was what costs more. The biggest thing he talked about was how he used footers in his walls, and proceeded to point out the neighbors walls that were cracked and leaning saying "that's what happens when you don't use a footer". In case you don't know what a footer is, it is where the ground is dug down, typically at least 18" and concrete is poured to give the wall a very solid foundation that is far less likely to have issues. I also voiced my concern that the walls would retain water and asked if they would be installing drain holes to let the water out of the planters, and he assured me that they do that on all wall projects. We paid his premium price and scheduled the install date. After a few rain delays they finally came to install the wall, the owner was there for a few minutes in the AM and then left. The crew installed the wall, leaving a HUGE mess in my front yard and there were several issues that I had during and after the install. #1 The crew did not use footers. They threw down a 1/2" layer of sand and started the wall on top of that. #2 the wall that was supposed to be squared off to match the house was SEVERELY bowed out, to where it looked rounded. I called the owner and he contacted his crew, who were not on site, and they came back a couple hours later to "fix" it. The issue is that the cement was already half dried by that point so when they pulled up the caps they broke 4 of them and proceeded to "glue" them together with cement. So instead if straight squared off lines like the rest of the wall, to match the square stone on the house, they were pieced together with crooked lines and cracks. #3 Related to #2, within a few weeks the caps on the walls started falling off, again because the cement was half dried and therefore didn't bond to the rest of the wall. #4 Related to #1, After only 3 months the walls started sinking, cracking and separating because not only did they not use footers, they didn't use enough sand or tamp down the dirt to make sure it was compacted enough before throwing down the stone. #5. Every time it rains the planter boxes fill completely with water which washes my mulch into my sidewalks, lawn and driveways. Upon inspection, there are no drain holes in any of the walls to let the water out. The walls was installed on May 4th of this year, I contacted the owner about the above issues on August 4th. I had to message several times before getting a response where he he assured me they would be out to fix the wall on September 1st, only for them to no call/no show. When I messaged him on the 3rd about the missed appointment he said that they wouldn't have my product until the following week (September 7th), that was the last time I have heard from him. I have sent him a follow up message on September 13th, I left a voicemail on September 20th, and then followed up again on October 15th, none of which have been responded to. I am not the type of person to file negative reviews, I am usually pretty understanding and obviously quite patient when it comes to issues, we all make mistakes and have problems, but I given the company more than ample time to try and fix the issue and have not gotten anywhere in months, again I first reported the issue on August 4th and it is now October 28th. I haven't heard from them since September 3rd.
-Did not follow specified measurements. -Did not return, as he stated, to correct problem -Left electrical wall socket exposed and stone wall open. -Did not return to complete stone wall as he said he would.
Great work, great crew, very knowledgeable and able to help you visualize what you want. I highly recommend - they transformed my backyard in about a week!
Showed up on time, did what was promised at a fair price and most importantly he was able to meet a deadline. No worries here, I felt like I made the right decision and would hire again.
I wish i could select all the descriptive options to describe this company (Value, Responsiveness, Professional, Punctual, Curteious and Quality)! From the moment I released my request for a qoute for my project to GQ Constrution, to the final handshake was about 96 hours! Extremely good team of contractors who took good care of my backyard and worked within my design scheme for my pizza oven. I cant say enough good thing about this company and how easy they made my project turn from dream to reality. Awesome job guys! BOP, BOP, BOP aka Brick Oven Pizza!
Very professional manner , the job has done very fast . I’m very satisfied the business with this company . I have a lot of compliments for my front yard !!
They did a wonderful job in such a short amount of time! Highly recommended!