I called and within 10 minutes they responded. In one hour I had someone arrived at my house. Now, in 2 hours my furnace was kicked on and running. It did require a few parts, which like a car..it’s not cheap. But these parts were necessary. The bill was extremely reasonable. The service man was polite & very professional. He came, fixed it and completed the job. I made sure I took his name & number. Thank you Louis!!
Grasshopper Heating & Cooling
- 31 hires
- Based in Clifton Park, NY
- 11 years in business
- 75 employees
- Background checked
About Grasshopper Heating & Cooling
It’s not just about the services that we offer; it’s about how we perform them. Emphasizing the importance of quality, Grasshopper Heating & Cooling pays attention to the smallest of details, ensuring nothing is ever missed. From service and maintenance work to full replacement, our team goes the extra mile to ensure your complete and total satisfaction. We keep you moving forward. Forward is a way of life.
Reviews
The team was great to work with and clear on the work needed to be done and time to finish. Price was adequate and fair
When the tech arrived he said they don't actually do the repairs that I requested but priced a replacement job for lots more money. They pulled a bait and switch on me.
Grasshopper was great communicate with. They were very understanding of being a teacher and working with me on when I could answer the phone. They did great work. I would recommend them.
Grasshopper quote was about $5-8k higher than local plumbers; and >$3k higher than other major big company around here for a boiler replacement.
Initially the price was very high but in the end it was within reason. All workers were more than a pleasure with work with.
They responded rapidly to an emergency situation and got the job done well though there was nothing easy about it.
Did not show up. Apparently you have to call to confirm your appointment. If I was able to regularly make phone calls during business hours I probably wouldn’t be using thumbtack. They did not follow up again at the appt time.
Stay away from this company! They use people like fools! They sell products at unnecessary prices!
Bob was knowledgeable and was satisfied with the work performed.
Bob was prompt, professional, and even stayed extra time to find the problem, got the part, and fixed it. Very satisfied and grateful for their quick response.
Overall good experience. We would recommend them.
Bob was excellent. I was so impressed with the company that I signed an annual contract with PMA.