I was wary of the bad reviews but decided to give these guys a chance, since their business description said they are trying to do better. That was a mistake! I spoke to a guy on Monday May 4, where he said he would help me with a time sensitive plumbing issue I needed resolved by Saturday May 9. He said he would come Wednesday May 6, but then cancelled the day of, and said he would come tomorrow or Friday. He said he would keep me posted, but didn’t. I reached out on Thursday night after not hearing from him only for him to tell me his guys are now “out of town” (?). He left me scrambling to find someone to fix my issue within 24 hours. Please don’t trust this company! Theres a reason their reviews are always so low, no matter how much they apologize.
GRP Chicago
- 82 hires
- Based in Riverdale, IL
- 4 years in business
- 4 employees
- Background checked
About GRP Chicago
Welcome to GRP, your go-to residential plumbing service! We specialize in kitchens, bathrooms, laundry rooms, and even handle basement plumbing needs. Formerly known as MMHS and Fairated, our legacy revolves around providing top-notch plumbing solutions at affordable rates. Consistency in excellence defines us, making us the best in the business. Hire GRP today for swift project completion. Experience our dedication firsthand! ***Notice to Our Valued Customers*** recently received some reviews that made it clear we have areas where we need to improve. We take that feedback seriously and want to show our commitment to earning back your trust and returning to the level of service reflected in many of our past reviews. Moving forward, transparency will be a top priority in every part of our business: Transparent Repairs (POAs): If we are not fully clear and upfront about your repair process or pricing, you’ll receive $20 off. Transparent Charges: If any charge is not clearly explained before service, you’ll receive $20 off. Transparent Reviews: Leave us an honest review about your experience, and receive $20 off that repair. We appreciate every customer who has supported us and every person who has shared feedback. Your input helps us improve, and we are committed to doing better every day. Thank you for giving us the opportunity to earn your confidence.
Reviews
He had me order a part in which I waited three weeks on it to arrive, for him to tell me it’s the wrong part. Charged me $140 service fee. The part is non refundable and returnable. I’m furious.
Alert be carefull dealing with this people. We agreed to replace garbage desposal on my sink for $320.00 he took the disposal out and did not replace it. He charge a travel fee (service charge) of $150. Plus his labor cost. He can not be trusted.
Constantine was very professional and knew exactly what the problem was, and immediately took care of it my wife and I are very pleased with his work, and will be using him again.
Very unprofessional arrived 2 hours late damaged house had water running from the second floor to basement damage first floor and basement ceiling with water. The tried to charge double the price he originally quoted. Beware this guy is not a real plumber
got the job done but charges for parts and pickup seemed excessive
He responded and was able to come out same day, gave me a good price and got everything taken care of.
I contacted GRP Chicago to install a faucet, and they were able to fit me into the schedule the very same day. The technician went above and beyond to make sure I had a fully functioning faucet before the end of the day. Excellent service!
Excellent and great customer.
Joseph did an excellent job on replacing our kitchen sink. We are pleased with his expertise and exemplary customer service.