They were a little pushy in there, wanting to have me as a customer. It was a very hard sale, but I hired them anyway so we’ll see what happens.
Hawx Pest Control
- 206 hires
- Based in Charlotte, NC
- 13 years in business
- 250 employees
- Background checked
About Hawx Pest Control
Hawx Pest Control is proud to service you and your family. At Hawx, we do our best to offer same day or next day service, while maintaining competitive prices. Customer service is our first priority, we have built our company and reputation on that principle. We provide a premium pest service to help eliminate pests from your home and yard. Our Hawx Service Professionals are trained and qualified to give you the first-class services you deserve. We guarantee every aspect of our service whether it be residential or commercial. We understand that pests have a tendency to be persistent at times, if they do just give us a call and we’ll come back and re-treat your home in between your regular scheduled visits for free. We cannot wait to welcome you to be a part of the Hawx Family.
Reviews
I appreciated the same day service and thorough explanations I received about my concerns.
I booked this company after speaking with them for a wasp nest removal on the 2nd level of my home. They claimed they were capable. Sent the 1st technician out, he sprayed on the lower level of my home and left the nest. After several attempts to reach someone, they finally rescheduled a warranty visit. The 2nd technician informed me that they are not provided with ladders. I offered my 3 step ladder and he extended his tool to reach the wasp nest for removal. While on sight he noticed 4 more wasp nests on my fence and said the company doesn’t treat that area. Only the home. I requested to cancel since I hired another company and not only was I charged again due to their automatic 1 year service contract prior to having any service, but also charged me an early termination fee for doing so after they lied about the providing the service I needed.
I was told multiple different things on my plan that subscribed too, and I have to show proof of moving before I can cancel my subscription. Plus it’s $200 to cancel. Huge inconvenience
The pest control person did not arrive at the scheduled time nor did anyone call to reschedule.
Been working with Calvin so far. He is very responsive, professional and always very helpful. Great service from them.
Very knowledgeable and took his time helping us out by answering our questions on how to better maintain the leaves away from our foundation. He did an excellent job making sure all crevices and foundation areas were covered with the bug barrier. Asked us about which types of bugs we have issues with and was thorough in his walk through. The portal they have online is nice because you can see photos of each part of the job they've done for your house. I would definitely recommend them and we signed up for 90 day rotations for them to keep coming back out.
Hawx Pest Control's advertisement on Thumbtack Pro for $50 is a blatant misrepresentation! Upon communication, they swiftly switched gears, demanding a staggering $600. Such misleading tactics are unacceptable and a complete waste of time. Beware and steer clear!
This company sent me a letter stating that they were increasing the price of service One Monh after I had renewed for a year. Clearly in breach of the contract I canceled my service and still had to pay o get out a contract tht they had breached.
Quick response to inquiry and was able to come the very next morning! Tech was kind, professional, and quick with services!
KEEP IT MOVIN'!!! DON'T SIGN!!! I would caution anyone and everyone against doing business with Hawx Pest Control. Please, just pay $50 for someone to come out and do the job and leave. If they don't do good work, just don't do business there again. Let them keep that contract, and then you probably don't end up feeling like a sucker. Because otherwise, when you sign a contract for someone like Hawx to do a job like I hired Hawx to do a job, while responsibly providing a secure method of payment for them, and then they don't actually do the job they were "hired" to do, they seem to feel that you're still beholden to them and their stupid contract. Hired Hawx in August to remove Yellow Jackets from my backyard after my dog and I were brutally attacked. Initially, they started off wrong when they blindly sent the guy in jeans in a t-shirt to extinguish active yellow jacket colonies from the pile of firewood in my backyard. As of October 24th, I still have at least one active nest of yellow jackets in my backyard in their original location. I hired Hawx with the understanding that they were experts, and they were capable of exterminating and removing this situation from my property. But just how long must I wait; how long is one required to allow for a merchant to fail to fulfill their responsibility to a contract? After 3 visits and 2 months, they have failed to do the "one thing" they were hired to do (exterminate & remove: not ants, not roaches, not rats, but yellow jackets), so they were fired, but somehow "I'm" bound by a contract? "What's good for the goose..." and a contract only exists if it's honored by both parties. But Hawx doesn't seem to understand that, but they do know that they have thoroughly taken advantage of me as someone who "chose" to patronize their business instead of hundreds of others that I likely would not be blasting right now. Potential Suckers, forget about 100% Customer Satisfaction here. 100% bad business in my experience SO I'M PUTTING THE WORD OUT! DO NOT sign any contracts with this company. They will happily hold you and your $600 to the fire, for what could very well amount to nothing in the end, for you. Who needs $600 worth of pest control anyway? ***Just a Footnote*** After requesting that the company not send a particular technician to my home for future appointments, they scheduled that very same tech who subsequently arrived at my home after the services had already been canceled for that day and furthermore. He was told personally by me on the phone that very day, not to come to my house, and yet and still, he showed up.
Services
Hawx Pest Control★ 4.1
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