I usually don’t leave reviews, but I felt the need to share my experience with this one. My intention is not to discredit the business or discourage others from using their services, but rather to provide constructive feedback that I hope will encourage the team to improve. I hired this team to capture one of the most important moments of my life—my proposal. I want to acknowledge that they were very courteous, professional in their communication, and punctual, which I genuinely appreciated. Unfortunately, the quality of the photographs was disappointing. I had communicated the location and mentioned the low-light conditions ahead of time, but the team did not appear to come adequately prepared with the appropriate equipment to handle the environment. Beyond the lighting issues, there was also a lack of direction when it came to posing, positioning, and capturing the right angles. Even after the surprise proposal, there were no adjustments or guidance to ensure we got the best possible shots. Most disappointing was the fact that there wasn’t a single clear photograph capturing the actual proposal moment, with me on one knee and both of our faces visible. As a photographer myself, I understand the challenges that come with capturing spontaneous moments, especially in difficult lighting conditions. However, I also understand the importance of preparation, positioning, and adapting to the environment. I am more than happy to share my own portfolio to provide context for where my expectations are coming from. This was a once-in-a-lifetime experience, and while the moment itself was beautiful, I honestly cannot say it was documented well. I sincerely hope the team takes this feedback as an opportunity to improve. When people trust you to capture milestones that cannot be recreated, the quality of the work matters just as much as the professionalism and customer service.
HDP | Real Estate Photography & Videography
- 8 hires
- Based in Vancouver, WA
- 1 years in business
- 3 employees
- Background checked
About HDP | Real Estate Photography & Videography
We are a local PNW real estate photography and media team. We specialize in high‑resolution photo and video for residential and commercial properties. Using state-of-the-art equipment, we create polished visuals for real estate agents, sellers, commercial agents, contractors, and private business owners from the ground and the air. With experience throughout the PNW, we know how to showcase each property’s best features. From the tree line to the coastline, our team ensures attentive service, quick communication, and consistent quality on every project. If you’re ready to make your listings stand out in this market, we are here for you! Our last two out of three properties went pending in under four days.
Reviews
Excellent experience. I’m very happy with the quality of the photos and the final results. They were professional, responsive, and delivered exactly what I was looking for. I would definitely work with them again and highly recommend their services.
What an amazing company! Thier drone footage, video graphics, Still photos were all A1. Highly recommend.