Highly recommend this company! Morgan came out today and identified the source of our roof leak within just a few minutes. He was incredibly knowledgeable, professional, and efficient. He patiently walked me through the issue and discussed the possible solutions with me. What I appreciated most was his honesty. Rather than trying to sell us a more expensive repair, he recommended hiring a handyman because it would be much more cost-effective for the work we needed. I also asked him about a water hammer issue, and he kindly recommended a plumber from his company who could help. Excellent service, expertise, and integrity. I’m very impressed with Morgan and the whole experience and would absolutely recommend this company!
Hearthstone Home Improvement LLC
Licensed
- 17 hires
- Based in Springfield, VA
- 2 years in business
- 12 employees
- Background checked
- License verified
About Hearthstone Home Improvement LLC
We help homeowners in Northern Virginia and the greater DMV area with personalized, relationship-based home improvement services.
Reviews
I cannot say enough about the great experience I had working with Hearthstone. From first contact, Morgan exceeded my expectations. He was extremely knowledgeable, polite, and always showed up when he said he would. His team repaired my roof quickly, quietly, and efficiently. It says a lot about the owner when he is the last guy to leave the site because he’s making sure everything has been done correctly. I would invite them back to do another job anytime, and I highly recommend this company.
Excellent
Gave me a quote then after I reached back out with questions about schedule etc they first responded, then never responded again to my calls or messages. Very bizarre and waste of my time. Thankfully I found another company with much better customer service at a lower price.
You’re in good hands with Hearthstone. My roof had been speared by a big oak tree branch leaving a 5-6” puncture wound that went clear to attic floor. When a Gardner point it out to me I downloaded Thumbtack and solicited bids. Hearthstone was fast and professional submitting theirs after a visit from a senior technician. We scheduled the job and Morgan came out with everything needed to complete it in one afternoon. I later needed another copy of estimate and photographs for the Insurance company. They had all the documentation on file and emailed pronto. I would certainly use Hearthstone again for any roofing restoration!!
I unconditionally recommend Hearthstone Home Improvement (HHI) for any roofing or home improvement project. My experience with HHI was exceptional; they stand out not only for the quality of their work but also for the integrity, professionalism, and care that Morgan, the owner, shows his clients. As ae homeowner navigating my first roof replacement, I could not have asked for a better partner. From start to finish, Morgan was attentive, thorough, and remarkably patient, making what could have been an overwhelming process manageable and reassuring. Communication was flawless. Morgan responded quickly to my initial request for an estimate and stayed in consistent contact. He confirmed inspection appointments with calls and texts, sent timely reminders, and delivered the cost estimate during our meeting. Every question I had was answered promptly and clearly, and he even walked me through another roofer’s estimate so I could fully understand the differences. His proactive updates - such as providing advance notice of material delivery and the crane arrival - meant I was never caught off guard and always knew what to expect. The inspection was impressively thorough. Unlike other roofers who only glanced at the exterior, Morgan scheduled a 90-minute visit where he climbed onto the roof, documented everything with photos, and inspected inside the attic for hidden issues. As a single female homeowner, this level of diligence and transparency gave me complete confidence that I was receiving an honest and accurate assessment, not just a rushed sales pitch. Installation matched the same professionalism. On the day of the roof replacement, Morgan was on-site and fully engaged while his crew worked with efficiency and respect for my property and my neighbors. Living in a townhouse community, I was impressed by their care: they draped my yard and even extended protection into neighboring yards to catch debris and nails. Cleanup was meticulous, with multiple sweeps using a magnetic nail collector to ensure nothing hazardous was left behind - a detail that mattered greatly since my neighbors have small children. Two days after the installation, Morgan returned for a follow-up inspection to confirm everything was properly finished. Most importantly, Morgan never treated this project as “just another job.” He genuinely cares about his clients and goes above and beyond to ensure they feel confident, comfortable, and well taken care of. Hearthstone Home Improvement is the kind of company you can trust with both your home and your peace of mind. If you want a roofer who combines skill with integrity and delivers true peace of mind, go with Hearthstone.
Morgan came out to provide a free estimate at our home. He was professional and courteous. Went up to the attic and the roof and identified the leak. Instead of doing a quick (but not permanent) fix , he suggested a better long term solution. We appreciate his honesty, and will certainly hire him when we have future needs.
Morgan showed up on time, walked me through the process and did great work while communicating his findings along the way. Highly recommend him and will be using his services again in the future for my exterior needs
Really wish I could have selected more than 3 positives . Probably the best businesses and workers I’ve worked with . Would 100% recommend and hire again
Came on time and very knowledgeable.
Services
Hearthstone Home Improvement LLC★ 4.9
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