Heaven Scent Handyman Services

Thumbtack customerOct 2026

Samuel with HeavenScent did the installation of Christmas lights for my mom and Sister. He did a great job and will definitely use his service again. For the 1st my Mom and Sister have lights outlined on their homes and love them. Thanks again, Samuel.

Carolyn C.Oct 2026

I don't usually write reviews, but somehow I feel compelled to write this one. I was contacted by this company to work on a project for me. The project consisted of installing a kitchen pantry door (standard accordion door), install a in the wall kitchen exhaust fan, repair a ceiling fan light (fan works, light does not) and attach a banister to the wall securely. We set up an appointment for Wednesday October 21st 2026 for a free estimate. Samuel shows up on time measures the pantry and exhaust fan so that I could purchase the product, and gave me a flat rate (not hourly). We scheduled an appointment for Friday October 23, 2026 at 9:00 am. I contacted him on Thursday to inform him that I had purchased the pantry door, but I could not find the exhaust fan in any store and would have to order it online. Which means it will not be here by our next appointment which was Friday, so we would have to re-visit the installation of the exhaust fan on another day. He sent me a text on Friday at 8:40 am that he was going to stop at home depot but he was in route. He was late. He arrived at 11:00 am. I stressed to him how important time was and that I needed him to arrive on time. He was apologetic in his lateness and explained that he was coming from some distance (from Richton Park to Chicago). I said that I understand the distance and he did not communicate to me the distance he was traveling. I think maybe 30 - 40 mins. I still let him do the job. I had already purchased the pantry door. He offered to do the job for free for my inconvenience, I said NO. I am going to pay you for your work and your time (Late Does Not Mean FREE). He started with the pantry door, it took him 4 hrs. Started at 11:00 am ended at 4:00 pm (red flag) which I ignored, I guess that's on me. He then checked the ceiling fan, in which he unscrewed the base looked at it and said, everything looks good I don't see anything wrong. It must just be old (red flag). He then looked at the banister which had come lose from the wall. What I needed was for him to attach it back to the wall. Where it was originally attached was not attached to a stud. So he patched the hole with some spackle, said it would take some time to dry he would come back and finish. We all know does not take much time at all for spackle to dry, but I figured he probable had another job he needed to be at, so I let it go again. He returned again on Monday October 26. Now this is where I may need to take some responsibility for the finished product. He brought this log piece of wood which he attached to the wall with these awful industrial screws. The banister is extremely secure, however, it looks not so good. Looks like a repair for something outside or in a garage, not in a home. I let it go. However, my mom who's home it is was not satisfied at all and she told him so. He said that the would return on Wednesday unscrew the board from the wall and repair another way. Well, Wednesday comes and his Wife contacts me to let me know that she was on her way to my home. I inquired why was she coming to my home, and she said to access the problem with the rails. His wife shows up with her 2 kids and informs me that he was spending to much time on this project. They had other business to conduct. He would not be returning and she would refund me some of my, money. So instead of him being a man of his word that he would return to remove this board, he sends his wife and children. So, now I have to try to find someone with an electric screwdriver or buy one to remove these screws. If I wanted to do the work myself I would not have hired them. I is obvious to me that they have no idea what they are doing and are definitely deceiving. I trusted that he would return. Actually, I am really sad about this, because I thought he was a Nice and Honest Man, I really did. If I start working with you, I would like to end working with you. Not your wife and kids.