Did a repair for me and guaranteed a year warranty. Part is leaking again and he won’t respond.
Henderson Home Services
In high demand
- 15 hires
- Based in Auburndale, FL
- 1 years in business
- 2 employees
- Background checked
About Henderson Home Services
Hi, I’m Andrew, owner of Henderson Home Services LLC. With years of experience in the construction and home improvement industry, I take pride in providing quality workmanship, honest communication, and fair pricing. I believe in doing the job right the first time and treating every home with the same care and respect as my own. I specialize in home repairs, carpentry, drywall repair, painting, flooring, trim work, door installation, deck repairs, kitchen and bathroom updates, and general handyman services. Whether it’s a small repair or a larger renovation project, my goal is to deliver reliable service and results that meet or exceed your expectations. I’m committed to showing up on time, keeping a clean work area, and making sure you’re completely satisfied before the job is done. If you’re looking for dependable, experienced craftsmanship, I’d be glad to provide a free estimate.
Reviews
Even though Home Depot delivered some of the material damaged, some of the material wasn't delivered when it was supposed to be. Andrew and his team worked even on the weekend to have it done as soon as possible. Andrew was attentive to my wishes and did it exactly the way I wanted it to be finished. I am happy with the work that was done and would hire them again for future projects.
Very disappointed with the lack of professionalism and communication. I scheduled for someone to come to my property, and the original appointment had to be rescheduled because they couldn’t make it. I agreed to give them another opportunity and scheduled for Saturday between 3–5 PM. I was specifically told they would likely arrive around 3:30–4 PM and that I would receive a text when they were heading my way. I rearranged my day to make sure someone was available during the scheduled window, but 5 PM came and went with no arrival, no text, no phone call, and no update whatsoever. I eventually had to reach out myself asking whether they had even gone to the house. I completely understand that delays and scheduling issues happen, but communicating with your customer takes less than a minute. After already rescheduling once, failing to show up during the second scheduled appointment without any communication is unacceptable. Unfortunately, I would not recommend this company based on my experience. Reliability and communication are extremely important when you’re trusting someone to perform work at your home, and this experience had neither.
They showed up promptly, had the job done less than 30 minutes. Very careful handling the furniture I needed moved. I would absolutely recommend them to anyone and will be using them again in the future. Thank you guys so much! 10/10 fantastic
They should keep their word to the customer. If they commit themselves to a certain time, they should honor it. Not put customers off 3 or 4 days in a row. Very bad business.
I would give 0 stars if I could. This was one of the worst experiences I’ve ever had hiring someone through Thumbtack. We agreed on a job that included mounting my TV and installing a new electrical outlet behind it so all the wires would be hidden. He only mounted the TV and left the electrical work unfinished. He told me he would come back the next day to finish the job, but instead he canceled, claiming he had an emergency. Whether the emergency was real or not, the result is that I was left with an incomplete project and now have to find and pay another professional to finish the work. What made the experience even worse was the quality of the work. Instead of using a stud finder, he kept guessing where the stud was by tapping on the wall and drilling multiple unnecessary holes. My wall now has damage that should never have happened if the job had been done properly. I had already paid him $200 and also reimbursed him for the electrical materials he purchased, yet the work was still left unfinished. I hired a professional because I expected professional workmanship, reliability, and honesty. Unfortunately, I did not receive any of those. I cannot recommend this contractor to anyone. If you value your time, your home, and your money, I strongly recommend looking for someone else.
If I could give the guy 10 stars . He did a great job. I
After l scheduled the service, he had a prior job that took longer than expected, but he put forth maximum effort to get me taken care of in a timely manner.
Andrew responded promptly to my emergency. It didn’t matter that it was around 7:00pm in the evening. He came and fixed my garbage disposal in no time at all. Thank you.
Andrew had a wide knowledge of the job to be done and more. Very professional and polite and respectful. Definitely I will call him again.
Services
Henderson Home Services★ 3.9
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