I like that someone came right away and explained things, didn’t try to sell me anything.
high pointe appliance LLC
In high demand
- 728 hires
- Based in Romulus, MI
- 1 years in business
- 2 employees
- Responds in about 10 minutes
- Background checked
About high pointe appliance LLC
With hands-on experience in appliance repair, maintenance, and installation, we focus on doing the job right the first time. As a small team of two, we respond quickly, pay close attention to detail, and give every customer personal, respectful service. You can count on us for fast, accurate diagnostics and honest recommendations, whether it’s a simple fix or a more involved repair. We respect your time and your home, and we work efficiently to get your appliances back up and running. We have a 70.00 diagnostic fee to inspect your appliance which is waived if hired to repair the appliace.. Rest assured, we will do what needs to be done to achieve this.. Please note: we do not offer remote or over-the-phone diagnostics or quotes. This ensures we can properly inspect your appliance and give you an accurate diagnosis, which saves time and money in the long run. If you’re having trouble with an appliance, reach out and let us help you get things working again.
Reviews
High Pointe came and fixed my gas dryer after 3 other techs attempted to fix it unsuccessfully. They did a great job.
I give Highpoint four stars for responding back to me in a timely manner. Thank you very kindly for providing a quote.
Showed up on schedule. Did a quick evaluation and was back with the parts within the week. Nice to deal with.
Though we ultimately didn't hire them to fix our microwave, I appreciated the honesty about the value of repair vs buying new.
DO NOT HIRE: Requested to install a dishwasher and agreed on the time and date but when time comes they said they have a window of time. When the technician came, he had the wrong order for repairing a washing machine instead of installing the dishwasher which we agreed to proceed, the technician mention that he will be right back and never came back. Bad customer service
I was very happy with the service I got from high point appliance llC the technician was so nice and had an awesome personality. He explained exactly what the problem was. He had the part that the dryer needed. He told me exactly how much it was gonna cost. I said, okay, he went and fixed it. The price was very fair, very reasonable. Which made me feel a lot better I definitely will call this company again if I have appliance issues.
Rob was great, came out and quickly diagnosed the problem, quoted a reasonable price, he ordered the part needed. Returned and quickly repaired our dryer. I would definitely use High Pointe again!
Wonderful man who had wonderful patience for my mother I will call him again.
I’m completely satisfied with having a functioning ice maker in my refrigerator/freezer.
It was a tricky fix, but he got it done. Great work.
They were very unprofessional, lacked full transparency and communication. I was told it would take 3-5 business days for a part to repair my refrigerator, which end up taking 2+ months. The merchant did not communicate there would be such an extended delay. I disputed with my bank because it seemed like a fraud. I paid in advanced for the part and repair work as instructed by the owner. On top of the owner’s wife having the audacity to accusing me of trying to get over. The gaslighting was very extremely and unnecessary. I have no purpose to lie or so called get over on anyone. Honestly, it feels like discrimination. Next time please check yourself before accusing someone and attacking their character. The repair was finally completed, but the customer service was a terrible experience for me.
When taking out refrigerator counters he scratched the hell out of both sided of the doors
Services
high pointe appliance LLC★ 4.3
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