Due to the emergency nature of the call, they were able to respond within 2 hours. Unfortunately, the initial service call was at night and only so much could be done due to limited light. The technician that arrived was friendly, communicative, and upfront with what could be done then and what needed to happen next. They were scheduled to return the next day however, due to a schedule conflict, we had to change plumbing services. I would highly recommend them based on the limited interact we had.
High Speed Rooter & Plumbing
In high demandLicensed
- 1,497 hires
- Based in Rowland Heights, CA
- 11 years in business
- 50 employees
- Responds in about 20 minutes
- Background checked
- License verified
About High Speed Rooter & Plumbing
High Speed Rooter is a reputable plumbing company based in California, providing exceptional plumbing services since 2008. With our unwavering commitment to customer satisfaction and superior workmanship, we have built a strong reputation as a trusted name in the industry. At High Speed Rooter, we understand that plumbing issues can be stressful and disruptive to your daily life. That's why we have dedicated ourselves to delivering prompt, reliable, and efficient plumbing solutions to our valued customers. Whether it's a minor leak, a clogged drain, or a complex plumbing project, our team of highly skilled and experienced plumbers is equipped to handle it all. What sets us apart is our unwavering commitment to delivering an exceptional customer experience. We believe that every interaction counts, and we strive to provide personalized service that exceeds our customers' expectations. From the moment you contact us, you can expect professionalism, courtesy, and clear communication. Our friendly and knowledgeable staff is always ready to address your concerns and provide expert advice.
Reviews
Explained the problem, offered good solutions, completed promptly
RJ was outstanding. We called for a potential leak issue. He assessed, addressed, and repaired within an hour. The price was great and the work was too-notch
Communication response and improve training for plumbers.
We had an emergency with clogged sink. This company came out on a Sunday. They did excellent work and did not overcharge. Great professionalism with the plumbing tech that came out. Knowledgeable and made fast work to clear our drain. Thank you so much!!
To summarize, my original issue was simply that I had no hot water. - Day 1 & 2: Your technician did not inspect my tankless water heater. Instead, he replaced an earthquake valve and performed a gas pressure test, which cost $1,375.00 and failed to resolve the issue. He then claimed there were active gas leaks under the house and quoted an additional $2,400.00 for a 1- to 2-day repair, with no guarantee it would restore my hot water. When I requested time to get second opinions, I was met with scare tactics about active gas leaks. - Day 3: I hired a separate licensed professional who repaired the minor gas leaks for $425.00 in less than an hour. He confirmed that the gas leaks were not the cause of the issue, but rather that the water heater itself had failed. Once the water heater was replaced for $1,200.00, my hot water was instantly restored. In total, your company charged $1,375.00 for unnecessary work while ignoring the main problem and attempting to charge thousands more in inflated repairs. I am extremely dissatisfied with the lack of efficiency, excessive pricing, and failure to address the core issue. I cannot recommend your services to anyone.
RJ was professional, prepared, and thorough during his visit. He took the time to assess our plumbing issue, explained our options honestly, and provided pricing without any pressure. We ultimately decided to take a different approach to fixing the leak, but I genuinely appreciated his knowledge, transparency, and professionalism. It was refreshing to work with someone who made us feel comfortable asking questions and confident in the information we were given. I would definitely consider reaching out to him again for future plumbing needs!
Very fast work. I accidentally sent them a cancellation because I meant to send it to the other people we were getting quotes from for lol They did amazing work and fixed the issue, with no overselling
Can’t say enough good things. 100% recommend this company. Posted my Thumbtack request this morning, received a response right away—and by 2-3PM, problem was solved. Kevin came out and was very professional and fixed our drain clog right away. Will definitely be hiring again!!! Thank you High Speed Rotor and Plumbing!!!
They sent me a technician to give me an estimate. I contacted them to go ahead with the fix. Promised to send an invoice first to my email for about two weeks now still nothing. Don't waste your time with them
Bradley was professional, friendly, and arrived on time. He quickly identified the cause of the clogged sink and fixed the issue efficiently. He explained what he was doing and made sure everything was working properly. I would definitely recommend him to anyone looking for a reliable and skilled plumber. If you'd like, I can also make it **shorter and more casual**, or **warmer and more enthusiastic** for a Google/Yelp review.
Done quickly
Did a great job snaking our shower drain, very responsive and fair pricing. Would use again.
After a few logical missed communications we worked things out and their responses were acceptable. Job was done to my satisfaction.
Gabriel came and did the job exactly as excepted no issues
Nelson was awesome came very quickly and solved my drain problem thank you
We have dealt with so many plumbers, but High Speed Rooter & Plumbing blows it out of the park. They responded within matter of minutes, and arrived right on time the very next day, and fix the issue so quickly. More importantly, they don’t rip their customers off. Their pricing was beyond fair. The estimates I was receiving from competitors were outrageous. Thank you guys, wish your best of luck.
the team was professional and delivered what's promised. They were accommodating with scheduling and the solutions offered, giving me a peace of mind
Our water heater needed replacing. I contacted them in the morning, they came out in the afternoon and replaced it that same day. Everything was great except for the price, it was almost $6k for a small $650 water heater installed. Other companies could do it for under $4k but not for 2 days. We needed it done the same day for medical issues so had to eat the cost.
Appointment was rescheduled three times and I waited around for two days straight for them to come. They didn’t even tell me until the end of my appointment window each time. They never came.
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High Speed Rooter & Plumbing★ 4.4
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