The service was great the summer of 2024 but absolutely horrible this season. Unresponsive to requests, overpriced rushed work. I have to re-close my pool again. The closing was rushed, a cover with holes that was in my shed should never have been put on. I should have been notified that the cover was not sufficient and I would have purchased a new one and rescheduled. Expressed my concerns and was told they would come back and put the new cover on that I purchased and would charge me $100 after I just paid $350 to close an 18 ft above ground pool. An expensive floatie and my ladder were just thrown in my shed. They were in and out as quickly as they could be.
High Tide Pools LLC
In high demand
- 20 hires
- Based in Trumbull, CT
- 2 years in business
- 2 employees
- Background checked
About High Tide Pools LLC
I have been working pools for 5 years for 2 separate companies. I have combined my knowledge on pool cleaning and repairs from 2 separate perspectives as well as my own and turned it into my own company. I focus on quality and am trustworthy. I am confident in my work and proud of my work.
Reviews
Used High Tide Pools LLC for a year and was initially satisfied. This season, despite arranging and paying for an early pool opening, they failed to show up for scheduled maintenance, leaving my pool green. Their lack of communication and reliability is unacceptable. I will be finding a new pool company. Avoid High Tide Pools LLC for dependable service.
They responded to my request in a timely manner. Great work!!
Pablo is excellent and knows what he's doing
Great company- very responsive.
Pablo and Josh were great! They were kind, professional, responsive, and fairly priced to close our pool for the season!
Excellent job, provider has excellent communication skills and was able to answer all my concerns. Highly recommended.
We were very pleased with the communication and how quickly he came to help with the repair. He was a pleasure to deal with.
High Tide Pools conducts themselves in a very professional manner. They are responsive and provide high quality work at a great value. I highly recommend using them.
Pablo was great friendly and did an excellent job on the pool!!!
Services
High Tide Pools LLC★ 4.4
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