Home Appliance Master

Top ProGreat 4.6(591)
In high demand
  • 888 hires
  • Based in Franklin, TN
  • 11 years in business
  • 2 employees
  • Responds in about 4 hours
  • Background checked

About Home Appliance Master

More than 8,000 residential and commercial appliances fixed since 2015. The most of residential and some of commercial brands. Most of them are fixed the same day. Reliable service, flexible price policy and 6 months warranty on parts and labor. We take great pride in our attention to complete appliance repair and service. We use only original parts and sertified for any appliance repair work.

Reviews

Thumbtack customerJul 2026

Excellent service - dryer was fixed within 30 minutes arrival. He had the parts needed to get it up and running. Would definitely recommend.

Thumbtack customerJul 2026

he was the first to respond. excellent response time. but we decided to purchase a new appliance

Thumbtack customerJul 2026

They were able to temporarily fix my 17-year old fridge to buy us enough time to buy a new one. Very friendly and came over right away.

Souvik C.Jun 2026

Highly professional person. He fixed the issue in just few minutes.

Thumbtack customerJun 2026

Thank you so much for the help and for checking it multiple times to make sure our washer was working properly. We appreciate the diligence!

Clarence T.Jun 2022

Technician was very professional. He explained and diagnosised the problem.

Matt N.Feb 2022

Always quick to respond and has fixed several problems with home appliances for me.

Stacy T.Dec 2021

I had great responsiveness and a good job repairing my disposal. I had a little trouble navigating a language barrier with the technician and resulted in some confusion at the end on the final price, but I received what I needed for a fair price. I'd recommend and will consider for future repair needs!

Erica j.Jun 2020

amazing work!!! very quick to make appointment, great communication, fast fix. thank you!!

Laura L.Apr 2020

8-15-2018 I used them, Mike although his English isn't great, he worked hard got the freezer thawed and back to working. Worth the money. I gave them a 2 based on that . Then 7-3-19 we had a issue and he came out troubleshot and found it to be the fan. Waited for the part to come in and he replaced it. Right after 6 months later we had an error, fridge not cooling. A different man showed up, I believe this to be the owner Stan. He seemed to have problem taking it apart and putting it back together. Tells me the control panel might be bad and it's not reading and gave me the price for that. But that he thinks it's okay for now. He replaced the fan for someone reason again since it's under the 1 year warranty, all for free which I thought was nice.. 48 hours later fridge still at 50 degrees not cooling. I call a different company to trouble shoot.. After getting in there, the wrong fan that doesn't even connect was in there. I tell them about this and the response was it was in there temporarily and for free... Because I've always wanted the wrong fan for free so I can now pay another company to fix this issue! You shouldn't fix things you don't know about and be honest about the part being put in. Enjoy my money!

Beth h.Oct 2019

I reached out over the weekend and he was able to take care of my garbage disposal by Monday. He planned ahead and brought a new one to the job as it was likely it needed replaced but I’m glad he didn’t charge me to come back a second time. Would use again.

Jim N.Aug 2019

Very efficient. The repair guy spoke Russian which was interesting.

CJ F.Apr 2019

These guys were great. Showed up on time and replaced the garbage disposal in minutes time. Will call them again for sure!

Travers G.Apr 2019

I spent $285 in parts and labor with Home Appliance Master last December to replace the timer on my washer. Two months later, the timer failed. A technician returned to and took the broken timer, but since then a month has gone by and they have not replaced or refunded the timer. Every time I call, someone tells me that I will get a call back with an update, but I never get a call. I am extremely disappointed with their service and regret doing business with Home Appliance Master.

Danielle L.Sep 2018

the work was done right he sent over a worker that did not speak much English which is fine but I wasn't sure his customer service skills were all there but it was a disposal replacement so its all good.

Jessica D.Aug 2018

Great and easy to work with. On time and professional.

Kate L.Jan 2018

Fixed our oven without having to order a new part.

Thumbtack CustomerDec 2017

Stan was wonderful to work with!! He fixed our garbage disposal SO quickly! Would definitely recommend him.

Rex H.Nov 2017

Identified problem, took dryer apart, replaced bad part, tested, did paper work and was on his way. All within 3 hours of making contact. Price was very fair for the quality of service received.

Eric W.Oct 2017

Stan was a professional and was able to diagnose and repair my fridge. Thanks Stan!

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Home Appliance Master★ 4.6
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