customer service. I have never received access to my dashboard, can't log in. they setup my account with a wrong email.
Homeaglow
- 12 hires
- Based in Canton, OH
- 11 years in business
- 800 employees
- Background checked
About Homeaglow
Most affordable cleaning with only $19 for your first 3 hours. Book vetted, 5-star local cleaners for standard cleanings, deep cleans, move-in/move-out services, and recurring maintenance on your schedule. Save up to 60% per cleaning with membership.
Reviews
No cleaner ever arrived, and I was still charged. Also, I haven't heard back from a representative regarding my refund. I don't recommend.
Different people from this company continues to reach out to me when I told them that I am not interested in doing business with their company.
I don’t know how reputable this company is. They seem to outsource their booking agents and also require full payment upfront before the cleaning is complete and upon booking. Not comfortable with that at all.
Home was professional and kind u
N/a
Annoying keep calling after I said o don’t need them
One of the reason I chose Homeglow was that the representive called first and continued to call However, he was not aggressive, he was very nice. He would also text me before he called to see if the time waa okay. he wasn't pushy and was actially very patient with me over time, dates,etc.
I would not recommend this cleaning service based on my experience. I booked a 3-hour cleaning service for a 3-bedroom, 1-bathroom home with no furniture and paid $175. Before the appointment, I specifically explained that the refrigerator and range were already clean, and I asked them to focus on the baseboards and kitchen cabinets instead. The cleaners arrived without their own cleaning supplies and immediately asked if I had products they could use. I found this very unprofessional. The cleaning was originally scheduled for 9:00 a.m., but they simply texted me saying it was being rescheduled to 1:00 p.m. They worked for only about 1.5 hours, and approximately 30 minutes of that time was spent outside the property. They left without letting me know they were finished or giving me a chance to inspect the work. The quality of the cleaning did not meet my expectations, especially considering the areas I specifically requested. To make matters worse, after they left, they sent me a text claiming I had received 2.25 hours of free cleaning:) Overall, I feel I paid for a service that was not delivered as promised. Based on my experience, I cannot recommend this company.
Services
Compare other pros
Homeaglow★ 4.3
Check availability