Communication severely lacked. No show after 1st schedule move and scrambling to find a crew 1.5 hours after 2nd scheduled move. Rarely answered my phone calls
HOUSTON MOVERS & PACKERS
- 5,763 hires
- 749 similar jobs done nearby
- Based in Houston, TX
- 17 years in business
- 10 employees
- Responds in about 10 minutes
- Background checked
About HOUSTON MOVERS & PACKERS
Moving is hectic we’re here to make it simple, safe, and stress-free. Our hourly rates: • $99/hour (2-hour minimum) for 2 movers • $150/hour (2-hour minimum) for 3 movers • $180/hour (2-hour minimum) for 4 movers • One-time $80 trip fee for 16ft, 18ft, 26ft, or 28ft box truck Every move includes: • Box truck, shrink wrap, and protective blankets • Furniture disassembly and reassembly • Equipment for safe moving (dollies, tools, straps, etc.) • Washer, dryer, and fridge disconnect/reconnect We offer local and long-distance moving, packing/unpacking, furniture moving and heavy lifting, appliance delivery, and junk removal. No hidden fees, no extra charges, and no deposit required. (Cancellation within 24 hours is $85.) With over a decade in business and a skilled, trustworthy team, our word is our bond. Message us on Thumbtack or call to book your move today.
Reviews
reasonably priced and were available same day I called them. Very good with communication.
Did not wrap any of my paintings chipped paint off. Did not hook up my washing machine correctly cause flooding on my floor in a brand new house. Removed TVs from mounts but did not put them back on the walls. stained my new carpet in my new house did not wear covers on shoes. Did not position furniture correctly.
Everything was great until, they took the screws to my headboard. And when i tried to get them back everything went down hill. The crew admitted they left them in the truck and would bring them next day and never did. I called And called no response. I called the boss i booked with. And he never got back with me. How am i suppose to put my bed together without screw? You cant!!! I will have to purchase all new screws. And this happened easter weekend so all the stores were closed. Not happy with the move and how this was handled without communication.
I have contacted them twice and provided photos, but I have not received any response so far.
More professionalism They break my mirrors and they refused to pay it that was for my hair salon and very expensive mirrors
They were very efficient and delicate with our belongings. We would hire them again!
PRO- efficiency moved everything and were on time. CONS- left massive gouges in my walls. Dented literally every piece of furniture - chipped vinyl on furniture, left massive streaks on all walls they went by….. men were very kind but not careful or detailed. Great if you want a chuck in a truck kind of move with literally no valuables.
The experience I had with the actual movers was not the best. There was a terrible language barrier. The individual who actually set up the job was pleasant I let him know that my glasses were brokn and he reimbursed me. My main issues were with the actual movers. They scoffed my bed and there were several times when they were stalling. So the job took way longer than expected. I have moved several times in the past and it took a shorter amount of time and the job was done better.
Horrible!!! they damaged literally every single piece of my furniture which were all brand new, and they damaged my door bringing the items in, one of the guys busted the water pipe behind my fridge and the whole kitchen and living room were soaking wet. They are far from professional took so long to move everting, so not worth it, hire anyone else or you’ll be disappointed with these people.
The movers themselves were friendly, but there were significant issues with this move. They were scheduled to start at 9:00 AM, called at 8:50 asking to push to 9:15, and still didn’t arrive until 10:00 AM. The move, from a two-bedroom apartment to a home, was supposed to take less time, but it ended up taking seven hours. Unfortunately, my couch and dining table were damaged during the move, which is extremely disappointing. I reached out to the owner via text and Thumbtack regarding these issues, but I have not received any response. Due to the damaged furniture, scheduling issues, and lack of communication from management, I would not hire this company again.
I appreciate these two so much! They did not play around. Granted, they were 3 hours late ,but I still have no complaints because I desperately needed help. They treated my with respect . Wrapped my delicate items and were fast and efficient. I moved from a 1 bd room to an hour away so this wasn't easy ,but they got the job done.
The 2 man team was awesome from the time they arrived until they departed. I had a lot of stuff but they handled it very proficiently and professionally. The packing was so neat, I was so impressed. I’ve had other packers before but these two are top notch and I would definitely recommend them and use their services again.
Amazing work. Literally moved me out and in my new place in less than an hour.
Finally get the chance to sit down any write a review! My new sofa was ruin by them! Thry was to men moving my belongings! One of them could barely pick up anything.. He was weak! He was struggling to move my belongings! I'm very disappointed in this company
I needed internal furniture shifting in the home to prepare for an estate sale. Ty and Will were accommodating and very patient with me. They moved all I asked them to move where it needed to go according to my direction which they followed. They asked questions and they walked through to ensure all had been moved. They even changed my lightbulbs which I am too short to reach. I highly recommend Houston Movers. #fantasticmovers #convenient # will hire again
Do not use this company. They scratched my walls and doors moving a simple bed and desk. One of the movers who showed up was drunk and I didn’t realize it until he was opening my refrigerator to “find his beer.” I have never, in my life, had an experience this horrible with a moving company. DO NOT USE THEM.
This mover supervisor don’t return calls, his workers broke a night stand by not strapping it on the dolly so one rolled down my stairs and put holes in my wall and broke my night stand. Also I message him and call twice no return calls. He call his workers and told them to give us back $80 dollars but it’s going to cost me $150 to repair my walls and the night stand had a twin but now I have to sell it with one. We paid $510 dollars for service and received $80 dollars for the damage night stand and damage walls. I will not be using them again.
Driver showed up 40 minutes late, once arrived took forever to begin moving, once they did very slowly, took several breaks. Took my desk apart and when they delivered it did not reassemble, they got my new sofa dirty by failing to wrap it properly, and lastly one of my tv mounts was left on the truck and never returned. Called who I believe is the owner several times, sent text and he just ignored. I DO NOT RECOMMEND HOUSTON MOVERS & PACKERS to anyone!
Jason and his team did awesome! They were timely and carried this very large and heavy table up my steep driveway! No issues here! Will use again!