Numerous workmanship issues, poor communication, bad follow through. It took until November to get our sewer replacement project closed out with this company and it began in early August. I hate leaving bad reviews with a company like this because there are a lot of good employees, not 100% bad, but the overall process was pretty abysmal. I would not recommend working with them to anyone.
Illinois sewer and drain inc.
Great valueLicensed
- 644 hires
- 1 similar jobs done nearby
- Based in Lake Villa, IL
- 21 years in business
- 6 employees
- Responds in about 2 hours
- Background checked
- License verified
About Illinois sewer and drain inc.
Work with Us & Save! Your Time Is Precious – We Won’t Waste It. When you have a plumbing issue in your home, you want to know the company you call will not only solve your problem in the short term, but leave you with long term peace of mind. When you turn to Illinois Sewer & Drainage, you can expect top-notch plumbing service that’s personalized to you. We focus on your needs and offer a range of options to meet your specific requirements and budget. You can rest assured that you are receiving top-quality plumbing care.
Reviews
1st appointment was supposed to be Tuesday between 2-5. by 5:30 no call no show. called and was told pro was running late. appt was rescheduled for next day 9-10am. pro called when was 20 mins away. Came on time,was professional,efficient and very nice. Kitchen drain was unclogged quickly .I was very happy with pros joband price. price
Jeff and Carlos were able to clear the pipes that were clogged in a short time and they cleaned up after themselves too. They were very pleasant to deal with. I would call them again.
They set up an appointment for Tuesday and then called me to say they can’t make it and moved it to Thursday between 9 am and 11 am. I was upset and I asked them to confirm that they will make it on Thursday and they were like absolutely we will be there. Thursday, I waited the whole morning and called them at 11:30 am and they are like oh yeah the plumber is busy and we need to reschedule. they wasted the whole week while I could have looked for someone and get it done
Matt and Jeff were great, they showed on time and got the job done quick & professionally done! So glad to check this off the list!
Joel came out to access my clogged sewer drain pipe. found out there was roots growing in the pipe. Got the problem fixed in no time. Great work and clean up.
My second time using this company. They are reliable and professional.
excellent work and value, appreciate the quick turnaround
They were great! Very friendly and got the job done quickly.
guys got here quick and made fast work of the clogged drain!
Illinois Sewer and Drain was amazing! They replaced nearly 30 feet of sewer pipe and saved us from a lot of headache in the future. From initial diagnostic to completion, it was an incredibly quick job with minimal disruption.
Super fast and got to the root of our problem. Fixed our clogged sink within 25 minutes, very clean and efficient. Would definitely hire again for future !
Darren and Luis were on time, well equipped, polite and professional. They worked quickly to install the new pump, and even responded to and fixed another issue I asked them to look into. Highly recommend
I wanted to take a moment to express my appreciation for the professionalism and responsiveness steve has shown so far. His attention to detail, clear communication, and organized approach give me a lot of confidence moving forward with this project. It’s refreshing to work with a contractor who values quality and accountability. I look forward to working together and building a strong professional relationship.
Don’t book this company, they are spamming and lying all the time
James at Illinois Sewer and Drain was fantastic. He was responsive, professional, and incredibly reliable. He was able to come out on a Saturday night and fix the pipe right away, which was a huge relief. The work was done quickly and correctly, and he took the time to explain what was going on. I highly recommend James and Illinois Sewer and Drain for any plumbing or sewer issues.
Very responsive from the moment I submitted the request. Joel arrived early as requested since our bathroom was not usable. He did a thorough inspection, clearly explained the issue, showed camera photos, and completed the work cleanly and professionally. Highly recommend.
Excellent response and high degree of professionalism and quality of work.
Communication started out well when the job started but I needed to contact them regarding progress. When the back fill was performed they damaged my bushes and didn't do a very good job in my opinion. I had to have my entire front lawn redone including taking out the bushes. Communication is very important to me. I feel the company needs to communicate better throughout the process. The gentleman who came out to assess and help was nice and explained things.
I didn’t get a receipt and I was told I didn’t pay them when clearly both guys were seeing who had change to give me when I paid them.
Services
Illinois sewer and drain inc.★ 4.7
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