He was professional, punctual and really took time to explain what he was doing. I would definitely use their services again!
InstaPlumbing- The Plumbing Guys with Bowties!
In high demandLicensed
- 239 hires
- Based in Wolcott, CT
- 12 years in business
- 5 employees
- Responds in about 3 hours
- Background checked
- License verified
About InstaPlumbing- The Plumbing Guys with Bowties!
"InstaPlumbing is a family owned an operated business serving home owners and business owners alike. Founded in 2014, it has been our vision “To be the leader as a non-pressure plumbing company, while providing old fashioned service with modern day solutions. “ You will never get an automated phone system when you call us. Our amazing office staff are waiting to listen to your plumbing concerns, and set you up with a plumbing tech who cares. We hope to hear from you the next time you run into a water, drain, vent, gas or drain cleaning issue that you need an expert for. Licensed and insured, we are your Plumbing Guys With Bow Ties!"
Reviews
Great communication, professionalism, punctual, and quality of work. Would recommend them to anyone who wants a job well done without a hassle.
they came out as soon as they could, explained everything clearly to me and worked in a timely manner. Will use them again!
Great experience with the team - will absolutely be keeping the in mind for future projects and repairs!!
My plumber Will was very professional, he knew what he was doing and did everything he can to make sure the job was done.
Melissa is a very rude dispatcher, I called in to make a formal request, our company is NOT SPAM and there is no need to say we do garbage work, everybody works hard to chase honest work. She is not only rude, she is trying to charge me 29 dlls for something that is not even correct. Terrible service.
We had a backup garbage disposal which turned out to be a clogged pipe. The plumber was professional and walked me through all of the cost and options. He fixed the problem quickly. He was professional would definitely use them again
Thank you! Brandon, Gene & Will were great. Brandon is very professional, knowledgeable and very polite. This team takes pride in their work and it shows. Luke (my Dalmatian) loved them. I'm very happy with the work done. They had several things to take care of and they did a fantastic job. Thank you so much
I scheduled an appointment. Was told that the $20 charge to ESTIMATE was non-refundable but would be applied if I chose to go forward with the job. The pipe then developed issues that I had to react to immediately before my appointment. I fixed it myself, because it needed to be done and it was on the weekend. When I called to cancel the original appointment they told me the $20.00 was a-non refundable scheduling charge. Ridiculous. I paid $20.00 to schedule an appointment and cancel an appointment. I canceled the appointment on Monday. They were supposed to come to the house on Friday, so plenty of notice.
The installation was fast and professional. i would definitely recommend this company. Thank you again
We had a phenomenal experience with InstaPlumbing diagnosing and repairing a water leak between the walls on the main level of the house after water was noticed dripping from the basement ceiling. Gene was able to locate a leaking pipe between the walls in the laundry room. He capped the pipe and returned to install a washing machine outlet box. Gene also installed a new main shutoff valve to make it easier to shut off the water main in case of an emergency. Gene was professional and explained what he was going to do before starting the work. Thank you Gene and InstaPlumbing!
UPDATE: It's telling that you selectively cherry-picked portions of my responses that suited your viewpoint... I'm including screenshots from our conversation to set the record straight so people can make their own informed decision. To be clear, I asked you for a general, high-level quote for a very straight forward job (so I could get a general idea of what I'm looking at from a few companies). No need for your "professional opinion" as it was a simple replacement and high-level quote. I made that very clear throughout the conversation. The reason why (as you stated) most people don't go elsewhere once quoted is because they don't want to feel like they gave away $20 for nothing. You know this, hence why you charge the irrelevant fee. If we were talking about a home renovation or something of that magnitude, I could understand the fee. I value tradespeople (and companies) that value the CUSTOMER over their bottom line; I'm also fiercely loyal to them as well. As I stated, this was a precursor to many more jobs as my original plumber of 30 years just retired. Lastly, I gave you a one-star review because most people look at the newest reviews, the highest reviews and the lowest reviews. I wanted to make sure that people had the opportunity to be informed about who they're working with. I didn't take offence with your response; I simply stated a fact that you didn't appreciate hence your reply. If I was truly offended, I would have posted this review across all social medial platforms (like some of your previous 1-star reviewers who have similar experiences have done) Focus less on the $$$ and more on the customer experience and reviews like these will slowly stop appearing. I wish you the best of luck. Original Review: I approached InstaPlumbing with a very simple and straight forward job. They attempted to “extort” me for $20 to send someone to my house to tell me what I already know: I need a faucet replaced. They would not, no matter what, provide me with a general price for replacing the faucet or for any previous replacements they have performed. Why not build the “consultation fee” into the final price?! They might do good work but I’ll never know because they use old school strong arm tactics to drive business versus letting their work bring people to them. Also, they were the only company to actively AVOID giving any pricing. Good luck, how a business treats a potential customer speaks volumes for how they’ll treat existing and future customers.
Great response time and service!
Work was completed professionally, neatly and inexpensive yet. Most importantly, my dog really loved him. Will definitely use Insta-plumbing again
I have nothing negative to say except I wish I didn’t have to need a plumber.
Did great. He was fast and price was very fair. He had all the materials needed to go the job within an hr.
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InstaPlumbing- The Plumbing Guys with Bowties!★ 4.6
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