Unfortunately, we have a terrible experience with Intelligent Design Roofing. Sales reps came out and didn't even bring a ladder that could get them on top of the roof. When they were able to finally get up, they told us that our roof needed a full replacement and it was going to cost $70,000. We got a second opinion, and there was nothing wrong with the roof and no problems getting it fixed for a nominal amount. I would not waste your time with this company, as they will literally come in and try to talk to you for several hours and try to get you to buy a new roof.
Intelligent Design Roofing
- 27 hires
- Based in Tucson, AZ
- 4 years in business
- 10 employees
- Responds in about 5 minutes
- Background checked
About Intelligent Design Roofing
Our Parent Company, Intelligent Design Solar, Plumbing, and Air is the #1 Rated Service Company in Southern Arizona. We have brought the same integrity and quality guarantees with us to our new Roofing division. You can always count on Intelligent Design to provide the best work in Tucson.
Reviews
They are a complete rip-off. They charged me $350 to file a warranty claim with solaredge for my bad inverter. My inverter had water damage and was out of warranty already! Intelligent Design called Solaredge to find out my inverter was already out of warranty and a claim could not be filed but they charged me the $350 anyway because they made a 5 minute phone call!!! Intelligent Design is the biggest rip-off, then they gave me a quote for $6500 to replace my inverter! I then called another company that was amazing, the other solar company installed a new Solaredge inverter and commissioned it all for $1300! How can Intelligent Design charge $6500 that another company did for $1300??? Do not ever refer Intelligent Design to anyone!!!
Did not reach out once they responded in the app.
My experience with Intelligent Design was first rate from start to finish. I called on a Monday morning and the soonest they could get someone out to check it out was on Friday. Which, due the huge storm we had Sunday night they were booked solid. I figured that must mean they are in high demand; I was ok with that. I did contact 2 other roofers in the meantime who were able to come out that same day. But I waited til Friday and they arrived 20 minutes ahead of schedule (after calling and getting my ok). In addition to the obvious damage they also found several loosened tiles that were in danger of blowing off in the next big storm. The other 2 roofers did not notice this. But he backed it up with photos. As well I was watching the tiles on a neighbor's house flapping during the storm and believed the same happened to mine. He gave me 2 estimates, I accepted the 2nd which covered both issues. The following Thursday Jesus was scheduled to do the repairs early morning. But I had to reschedule 2 times because I couldn't keep my schedule straight. Jesus took the changes in stride and came out on schedule the following Tuesday. Jesus was very professional and personable, explained what he did with plenty of pictures. And cleaned up the area when he was finished. I was 100 percent pleased with the work and interaction I had with Jesus and my total experience with Intelligent Design! Dave Adams
The estimate and process itself were quick and efficient. The work crew for the most part were professional. I did find some cigarette remnants around the house. I am not happy with the roof color. To me it looks nothing like the sample. It's very gray and not tan as the sample showed. I have no pictures to enclose as i have not been provided any. I was supposed to receive them the day they finished but I was never sent any. Hopefully it was done correctly.