He did a great job levelling my stove & dishwasher! Turns out that the dishwasher was installed incorrectly. It took a bit of time, but he dot it let's evel & secure. He gave me great explanations of what he was doing. And the office was great, too, when I called to make my appointment. Definitely recommend!!
Island Appliance Repair
- 10 hires
- Based in Ronkonkoma, NY
- 22 years in business
- 2 employees
- Background checked
About Island Appliance Repair
We are a family owned business for over 20 years. We repair all makes and models at a fair price and always go out of our way to make our customers happy.
Reviews
After a thorough investigation, the repairman said that the damage to my 46-year old washing machine was unrepairable: the bottom of the machine had rusted out and no repair would stop it from leaking. He couldn’t have been more kind and professional in rendering this dire evaluation. I would definitely call Island Appliance Repair for any future appliance issues. I’ve recommended this company to many friends already. It’s the kind of company that needs to stay in business. - Elizabeth Norton
I had a good experience with this company. the rep was no time and professional. He was honest and didn't try to upsale me. Unfortunately my fridge couldn't be repaired but at least he didn't try to pretend to fix it and charge me for something that can't be fixed.
Gave me a phone number to get in touch with Connie who doesn’t even work for the company has no idea what I was talking about and then they don’t respond to my messages. Stay away from this company.
I had a very frustrating experience with this appliance repair company and would not recommend them. I scheduled an appointment, only to find out that it had been cancelled. I called up clearly stating that I was not calling to cancel but asking if I had the option to cancel and get refunded my deposit since my husband may be able to fix the appliance himself. She said she wasn't sure and that she didn't see why not. Odd answer, but I took it. When I called to figure out what happened when they didn't show 4 days later, they insisted that I had cancelled it—which is completely untrue. Instead of trying to resolve the situation, they were dismissive, rude, and unwilling to take any responsibility for their mistake. Mistakes happen and I was ok with that as frustrated as I was but she insisted repeatedly that I was in the wrong. Customer service was extremely unprofessional. There was no apology, no attempt to make things right, and no effort to reschedule in a timely or accommodating way. It felt like they were more interested in blaming the customer than actually providing service. Overall, a very disappointing experience. I would strongly suggest looking elsewhere if you want reliable and respectful service. I wish Samsung didn't sub the work out through Thumbtack because the end result was unsatisfactory to say the least.
Super easy to get in touch with this company and they came the a few days after I called. The work was done on site and tested before he left. I would absolutely use them again!
Excellent service, honest evaluation of problem and efficient recommendation.
They responded quickly. I had a tech here in a day and he was great. Informed me what the issue was and what he did to fix it. Definitely recommend.
Very happy with the service
Dryer was inspected but not repaired. We will buy a new dryer.
Services
Island Appliance Repair★ 4.5
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