clearly explained the problem and corrective action. price was reasonable. would recommend.
JAX Hydro-Jetters LLC
- 210 hires
- Based in Jacksonville, FL
- 3 years in business
- 4 employees
- Responds in about 10 minutes
- Background checked
About JAX Hydro-Jetters LLC
Introducing Jax Hydro-Jetters LLC Do you need urgent help with a clogged drain or backed-up sewer at your home or business? For reliable hydro jetting service in Jacksonville, FL, go with the professionals at Jax Hydro-Jetters LLC! With over 30 years of combined experience, we are a bilingual, family-owned and operated business that is fully insured and dedicated to providing quality workmanship and customer service .At the end of the day it's important to know who you're calling, and who's servicing your local area. You can't have a company page without a brief biography of who's responsible for this father & son company. PEDRO LOPEZ Pedro Lopez was hired by Roto Rooter in 2001, this company had been looking for a tech to launch their hydro-jetting service for their commercial clients. Pedro, with the help of Roto Rooter's GM, in only 4 months; was able to establish hydro-jetting as the most profitable service offer for the company. Soon after, Roto Rooter started sending techs from all over the country to train with Pedro in the development of maintenance procedures based on the jetting of drain systems. Years later, the hydro-jetting experience has become one of the best service offers for many plumbing companies all around the east coast. In 2016, Pedro was hired as the general manager for All American Jetting in VA. Since then, All American has become one of the largest and most reliable drain systems maintenance companies in the east coast. Today, Pedro is proud to be in business with his son, Sebastian. Together, they created JAX Hydro-Jetters LLC and are looking forward to establishing business with you! SEBASTIAN LOPEZ Sebastian Lopez started his professional career after high school in 2011, working as a helping hand on excavation crews for a small company. His experience grew from there as he got hired by Roto Rooter as a service technician. He learned plumbing from other experienced techs and even received formal education. After a few years with Roto Rooter, he received a job offer from All American Jetting & Drain Services. Sebastian decided to pursue a career in hydro-jetting with All American, whom with he had a successful 5 years. In 2019 Sebastian decided to step aside and pursue another passion in public service. Going to work for a hospital while going to school to become an EMT and later then to Fire Academy, he knew he wanted to give back to his community. Since making that decision Sebastian has made many improvements to his life. Now married and with his first child, he comes back to his original field with an emboldened perspective. With a great desire to watch his and his father's company grow and make a name for itself, all while providing for his family and showing his daughter as she grows up, you can always pursue more than one passion in life. Our Services When you need expert help with clogged drains or backed-up sewers in Jacksonville, FL, call the specialists at Jax Hydro-Jetters LLC * Residential * Commercial * Drain Cleaning * Hydro Jetting * Snaking/Cabling * Drain Maintenance * Drain pipe video Inspections * Locating/marking services * Drain Mapping/tracing * Descaling * Preventative Maintenance programs * Emergency Backups/Overflows * Odor Detection (smoke test)
Reviews
Awesome. They responded in 5 mins and came out the next morning. They communicated clearly the issues I was having and made honest, transparent suggestions for moving forward. Give these guys a call.
Sean was extremely knowledgeable and pointed out the source of our leak. Gave us a solution for everything with reasonable pricing. Definitely recommend
Contractors were dedicated to finding the issue and solving the problem.
Sean came out and did what needed to be done he was very cool guy and walk me through everything thanks you guys y’all are great
Quick and responsive. Was very honest and fair. Will absolutely use again!
Great experience!
Fantastic experience from start to finish! He did a very comprehensive diagnostic of my property and quickly located and resolved a stubborn clog. On top of fixing the main issue fast, he took the time to point out a few other maintenance items to keep an eye on. His thoroughness and expertise were impressive—I’ll definitely be using his services again and highly recommend him!
Great first time experience and I've contracted JAX to do additional work!
Incredible service! JAX Hydro-Jetters fixed an upstairs toilet issue that other companies snaked 3 times without solving. They quickly found it was just trapped air, and didn't even charge for the quick fix. Their customer service was great they kept me informed every step of the process. Incredibly Honest, professional, and highly recommended!
It’s incorrect to threaten the customer on non payment or incorrect payment
Phil and Sean were prompt and worked quickly to solve my problem. Thank you.
There are not enough pleasant words to say about my experience with this plumber. They were fast, efficient, clean and courteous. Sean did a fantastic job!
Sebastian was amazing and came on time, did whatever needed to be done. Highly recommended.
Sebastian responded to my request with two minutes ! I am not exaggerating! Sebastian is honest, professional, very responsive and takes time to explain the process of the work being performed. His invoices provide a detailed explanation of the work performed. His prices are fair. He is now my go to for all plumbing needs. I am very happy that I found someone I can trust and rely on to show up on time and do a quality job! I highly recommend this company! You will not be disappointed!!
Sebastian did a great job and was really informative and took time and care to explain the issue to me and what we needed to do to correct the problem. would definitely use them again and recommend them to anyone..
Service was good, but the pricing experience left me feeling cheated I used this company after finding through the Nextdoor app. The technician who came out was professional, friendly, and did a great job — no complaints about the work itself. What really bothered me was the lack of pricing transparency. I clearly explained the issue upfront when scheduling and asked for a ballpark estimate. Unfortunately, the scheduler refused to give any kind of price range. I was told that the tech would have to come out first. When the technician arrived, the price quoted was $425 — far more than I would have expected or agreed to had I known in advance. At that point, I felt stuck and pressured because someone was already in my house. I left the experience feeling cheated, not because of the technician, but because I wasn’t given the opportunity to make an informed decision. If a company won’t offer estimates over the phone, they should at least warn customers that pricing can be that high. Great service, but I can’t recommend them based on the way pricing was handled. The pricing issue was serious enough to outweigh the quality of service. Wouldn’t use them again the experience left a bad taste overall!
Response time was great. I was told a crew member would be here between 12 and 2 and he showed up at 12:30. The gentleman took time to check out my concern and fixed it quickly. I will definitely call this company again. I will also highly recommend. Thank you.
Sebastian, Pedro, and Michael were all great. Very professional and prompt. Had my drains cleared and clean in under an hour and for a fair upfront cost. I’d recommend them.
Did a great job at a reasonable price. Super knowledgeable.