They did not bother to mop properly. Left out areas without mopping
Jessica Barros cleaning service
- 55 hires
- Based in Cranberry Township, PA
- 3 years in business
- 1 employee
- Background checked
About Jessica Barros cleaning service
I do an awesome job, dedicated in every detail and I'm available in the weekends
Reviews
I had two cleanings performed. The first cleaning they spilled wax from my plug in warmer which got all over the sink, the mirror, and the warmer itself. I figured they made a mistake and forgot about it. But I asked them when they came back to clean up the mess they made and they still didn't. I also mentioned how they didn't get the flooring in the whole great room the first deep cleaning they did and I asked them to get to it the second time. So I gave a poor rating for customer responsiveness. I also rate them poorly for communication. When I first spoke to them they said the cleaning was going to be 160 then after they were done they said 320. I'm not complaining about the rate itself. If that's what they charge that's fine but don't tell me it's going to be less and the change the rate later. That's just for honesty and convenience purposes. I bank with a military bank online so I don't have a location nearby. So I like to ensure I have enough cash on hand for the rate I am expecting. So when they did that it took me a few minutes to make other arrangements to get them their money which held them up a few minutes and inconvenienced me. Which again could've easily been avoided with proper communication. They also needed a mop bucket which I use a steam mop so I had to run up to my barn and grab them an old one and clean it out for them to use. With proper communication they could've told me beforehand that they needed it and it would've been ready for them when they got here. Communication is definitely something they need to work on for the future for the understanding and efficacy of both parties. As far as the level of cleanliness in general, in some areas they had a good attention to detail. Which is what I look for in a cleaner. In other areas they cut corners. Like dusting around stuff instead of underneath it if it's something small. Which for the deep cleaning is something I would've expected. For the second cleaning I understand it wasn't as thorough but it wasn't touched for the deep cleaning either. I thought maybe they just ran out of time the first time as my home was pretty messy. Overall I would say they do a pretty good job just doing your average regular cleaning and just need to work on their communication skills so their customers so everyone stays on the same page.
I was thrilled with the house when they were done. It was a deep clean and it was worth it. Couldn’t believe it was the same house.
We had our whole house cleaned by Jessica and team, and they did an amazing job! They were extremely thorough — we honestly couldn’t find a single spot of dirt left behind. They paid attention to every detail and made sure everything we specifically asked for was cleaned perfectly. I would definitely recommend them to friends and family!
Had a wonderful experience with Jessica and will be using her services regularly! Would definitely recommend her to family and friends! :)
Jessica and her team did an absolutely fantastic job! From start to finish, their attention to detail truly stood out. Not only was everything spotless, but they added such thoughtful, special touches that made a big impression—like beautifully designed decorative toilet paper and oven towels folded into elegant bows. It’s rare to find a team that goes above and beyond in both cleanliness and presentation, but Jessica’s team absolutely delivered. Their work made my home feel fresh, welcoming, and genuinely cared for. Highly recommend Jessica and her team if you’re looking for top-quality service with those extra finishing touches that make all the difference!
She could actually do a deep clean when it was and paid for. Leaving three out of seven screens open when there's a cat absolutely horrible. She clean a wrought iron tub with bleac. When you text her afterwards and ask her what she cleaned?? I have never had such a poor cleaning. I temporarily have an air mattress. She couldn't move that to dust the baseboards. I found dust on numerous areas of the. The window sills were very poorly done. I barely got a regular clean let alone a deep clean. What she did do she did it very poorly. I could go on and on enough to fill a book on how dissatisfied I am. I have no idea how she got the ratings she has. Thank God my cat's okay. Because she left the three open she let in a ginormous stink bug. That was so disgusting they totally freak me out. Inside cabinets were supposed to have been done she told me that's only if the person isn't living there. I wish I would have saved the text from before she cleaned. Afterwards she said she didn't have a list of what she deep cleans. I'm on disability so paying for a deep clean and barely getting a basic clean I'm beyond disgusted. I feel like she just stole from me.Thanks Jessica and associates I finished the window sills and other things myself. The steamer on the windowsill is me doing cleaning I paid her for.
Jessica did a fantastic job! Our house is sparkling. I actually didn’t know our oven could look so clean! She also folded the toilet paper and paper towel into cute bows— we feel like we are at a hotel! We asked her to come weekly from now on!
I never write reviews (good or bad) but Jessica did such an amazing job, I felt compelled to write a review. I have four kids and could never have time to clean the grit, grim, oven, etc…Everything is sparkling. She even put fun touches like the photos below. I highly recommend Jessica! :)
Didn’t even get a chance to weigh my options. Keep getting bambarded with messages on thumbtack and now my personal number
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Jessica Barros cleaning service★ 4.7
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