Jet Stream Heating & Cooling

Ryan G.Apr 2020

Super easy to work with!

Brian B.Dec 2018

Kirk installed a digital thermostat for us - he was professional, flexible, courteous and the price was right. Will definitely reach out to him again is we need any HVAC services.

Thumbtack CustomerOct 2017

Never ever again. Zero stars would be more accurate. First, they didn’t respond in a timely manner when I sent them a message saying I wanted them to come. That should have been a sign of what was to come. Second, after multiple calls to the office, when they finally contacted me, he couldn’t be definite about when someone could come, meanwhile I am sitting in the cold waiting. We finally agree on a time the next day so I can go elsewhere where there was heat. The baby that shows up the next day says it’s the furnace thermostat. It was old, I agree but he was sure but has to leave to go get one that will fit my configuration. I asked the previous day if I should go purchase one but he said they had them in the truck. He comes back and installed it...and STILL NO HEAT! Next he says it’s the transformer...he’s positive because it’s leaking fluid. He removes it to show me, but it’s up in the attic and who knows if it was really leaking before... I couldn’t get up there with my bad knees and hip. Of course he doesn’t have a new one on the truck so he has to go get one. Comes back, installs it and...STILL NO HEAT! The final analysis is, it’s an electrical problem and he doesn’t do electrical. Then proceeded to hand me a bill for $460+!!!!! To Not fix my furnace. Crooks! Highway robbers! I would rather have someone say I can’t help you than to waste time, still not fix the problem and then charge me for their incompetence. BTW, he dropped the bill to $375 after my outrage, as if that’s any better. If the problem was electrical, that money could have been spent fixing it from jump and the old thermostat and transformer would have continued just fine. BEWARE! Particularly elderly folk on a fixed income. I’m out in the cold...figuratively and literally. I’m beginning to believe Thumbtack, Inc. doesn’t do a good job vetting these businesses and that the reviews are bogus.