J.M. Water Solutions, LLC

Top ProGreat 4.9(25)
Great value
  • 24 hires
  • Based in Thomaston, CT
  • 2 years in business
  • 1 employee
  • Responds in about 1 hour
  • Background checked

About J.M. Water Solutions, LLC

I have over 25 years experience in the well water industry. I will take my time and answer any questions you may have. I will keep you in the loop every step of the way. There will never be any surprises. I take extreme pride in the quality of my work.

Reviews

Thumbtack customerOct 2026

unreliable, cancels and rescheduled constantly, doesn't call back when he says he will

Thumbtack customerSep 2026

Jim and his team were great. Very personable and responsive throughout the process.

Thumbtack customerAug 2026

Jim responded quickly to my non emergency call. JMwater cam in with the best price of all contacts. and delivered as quoted. I would full recomend JMwater for all your needs!

Jenifer T.Jul 2026

Jim was easy to work with and was able to help us solve for the need to filter and soften our water with very limited space for a treatment system. After a thorough onsite meeting he helped us settle on a solution. Installation was done as promised in just a few hours on the agreed upon date and we are extremely happy with our much improved water. Jim was very thorough and responsive to our questions and concerns - before, during and after the installation. Will definitely recommend Jim to anyone needing to improve their water quality. This was our first time hiring through thumbtack and we were very happy with the whole process start to finish.

Thumbtack customerJul 2026

Excellent experience. He was professional, responsive, and took the time to thoroughly explain the issue and my options without any pressure. The estimate was detailed, and I appreciated his honesty and expertise. I wouldn’t hesitate to contact him again when I’m ready to move forward.

Robert T.Apr 2026

Did everything expected. Quick response time. Professional installation of water tank.

Thumbtack customerJan 2026

I took their service for a booster pump installation. He did great to help with the project.

Scott J.Oct 2025

Prompt response

James C.Oct 2025

I reached out to JM Water Solutions due to a well pump continuously running. The owner was the person who reached out to me right away and guided me through the steps to try to identify the problem. He went back & forth with me for over an hour with texts and via me sending photos. His questions and guidance ended up identifying/remedying the immediate problem, and he stated that he would be available urgently if on site intervention is needed. In 2025, when do you find a new contractor who so quickly gets back to you and spends that amount of time assisting you to identify/solve a problem, while available for further/larger scale assistance if needed? Honestly, it’s so rare I was emotional… isn’t that crazy? JM Water Solutions is now in my contacts in case there is a larger problem behind what I was seeing today, and I’ll be recommending him to anyone who needs any well water services!

Philip d.Sep 2025

Jim was incredibly professional, punctual and very friendly. His estimate was spot on! I highly, highly recommend him!!!

Rajaé B.Sep 2025

10/10 installation. A pleasure to work with and very clear on establishing the clients goal and creating a plan to execute in a timely manner. Would highly recommend to anyone looking for a water softener system for their home.

Tim G.Aug 2025

After struggling to get someone to even respond to us, I turned to Thumbtack and found Jim. He responded within minutes and began evaluating our problem via text. His communication continued throughout the next day as the time he would arrive became clearer. Knowing how pricey a new shallow well pump would cost, Jim worked hard at trying to fix the old one. In the end we needed a new pump which he had on hand and installed for us all in one visit. He texted me the day after the installation to check that the pump was functioning as it should be. No one likes a surprise expense but it helps to have someone like JM Solutions that responds quickly. Ya gotta have water.

Richie P.Aug 2025

Jim and team did an awesome job replacing my water pump. The professionalism and work quality was unbeatable! Will definitely recommend them for your water solutions!

Donna W.Jul 2025

JM Water Solutions us, hands down, the best! Jim and Kevin fixed our water issues without a hitch and went above and beyond for us. They are very caring, hard workers, respectful, polite, personable, helpful, knowledgeable, and so much more! Super nice guys who truly take pride in doing a good job and leaving the customer happy. I highly recommend this company, I promise they won't disappoint!

Justin K.Jul 2025

Jim was very helpful when our well pump suddenly failed.

Jacqui S.Jul 2025

He got in and got the job done. I had a plumber out for a different issue. He told me it was a top notch job.

Hiram G.Apr 2025

Jim took his time to explain the problem that I was currently having with hard water and installed a water softener system that my house didn’t have. Will reach out to him again in the near future.

Christian B.Mar 2025

Was on time, serviced and tested my water filterarion system while explaining clearly what he was doing and potential improvements for the future.

Marggiory M.Feb 2025

Jim went above and beyond and gained our trust in no time! He came for the water issue we were experiencing but he also checked that the whole system was working properly. He provided recommendations and what we can expect in the next few months so certain items can be updated in a timely manner which is also helpful to plan for upcoming expenses rather than something breaking without warning.

Dwayne R.Aug 2024

I contacted Jim via Thumbtack to help me upgrade my 4x10 whole house sediment filter to a water system that would get rid of the iron and acidic PH in my water. He contacted me within minutes to schedule an in-person visit. Based on the hardness and PH that was present in my well water, he recommended a softener and an acid neutralizer. I found Jim to be trustworthy and very knowledgeable about water solutions and would recommend his services to anyone in need. It’s been a couple days since the install and my water has drastically improved already.

Services

J.M. Water Solutions, LLC★ 4.9
Check availability