I clearly reported what the job was and asked for a forklift to lift my 800 - 850 lbs marble lions. A full crew came with a moving truck with a lift on the back. Two of the guys tried to lift the lion on the back end and it didn’t even move. We call to ask the owner why she did not verify if they had a forklift. We have 7 ft columns where the marble lions need to be lifted to. Then she asked could I give them at least gas money. I told her that is not my responsibility to pay them for gas and you did not verify they could do the job properly.
K&K Movers
In high demand
- 227 hires
- Based in Houston, TX
- 11 years in business
- 12 employees
- Responds in about 3 hours
- Background checked
About K&K Movers
About K&K Movers: At K&K Movers, our utmost priority is to provide our customers with a smooth, efficient, and safe relocation experience. We understand that moving can be a stressful and challenging process, which is why we have dedicated ourselves to working as a cohesive team to alleviate the physical and logistical burdens associated with moving. Pricing Structure: To accommodate a variety of needs and budgets, we offer a flexible pricing structure: We have a minimum booking requirement of two hours, allowing you to choose the services you need without committing to a full day of moving. Movers: Our team consists of skilled movers who are ready to assist you. -Two movers is $80per hour. -Three movers, it's $130per hour. Truck Fee: In addition to our hourly rates, we charge a one-time trip fee for the use of our trucks. For a 26 ft truck, it's $80. These trucks are well-maintained and equipped to transport your belongings safely and efficiently.
Reviews
By not jacking up the cost that was previously agreed upon. this is unacceptable and highway robbery.
I am satisfied
I worked with Mercy and her crew Richard, Manuel and Sayed. They did an amazing work for us moving the house. Great attitude and work ethics. I am very grateful and happy that we hired them. Thank you so very much
This was by far the worst moving experience I’ve ever endured. I ordered two trucks with three drivers for a flat rate. It started with the dispatcher not giving the driver the right start time which resulted in a 90 minute delay. 1. The second truck arrived with someone else’s furniture in the truck! 2. The driver ran over my new neighbor’s grass by backing in versus asking another vendor to move their car. It had been raining so ground was soft. He didn’t apologize, told me he’ll come the next day to fix it but was a no show. However, the (other) driver reimbursed me for getting it fixed. 3. They dumped all items in the garage and did not reassemble any furniture (including beds). 4. They dented and/or scratched every wall they came in contact with in my new home!
They were an hour and a half late. They put the piano legs on wrong and had to go back and redo. They were nice guys and hard working and ultimately got the job done. I appreciated the price to move the piano and they were very nice.
We look forward to our new anticipated working relationship together this Summer.
Showed up late at wrong address. Movers were clueless. Owner refused to answer my call. Avoid at all costs.
Very hardworking men, did a very good job. They were polite and focussed.
Two movers did an excellent job moving an electronic organ up a very narrow stairway.
These guys went above and beyond for my move. Couldn’t ask for more!
The two men movers were very kind and did a great job.
They were awesome! Arrived the day of, in a pinch and executed everything quickly and carefully. I can’t say enough about the 2 guys we had and the service in general. Great job, awesome employees!
DO NOT BOOK WITH THEM. If I can give 0 stars I definitely would. My appointment was at 10am they arrived late and moved incredibly slow like they were trying to waste time to make me pay more. They complained the whole time about it being on the 3rd floor when I expressed that prior to booking. It took them over 2hrs to move a 1 bedroom apartment. When it was time to go to the drop off location they called me saying they need to stop and get gas and water. Time passes with no updates and when I call there’s no response. I called the supervisor and it was extremely hard to get in touch with them as well. I was then advised the truck was overheating and it would be another 40 minutes after we had already waited 2hrs at the drop off location causing me to be late to pick up my child resulting in an additional expense for me. When they finally arrived @2:30 they said they aren’t taking anything off the truck unless we pay and even threatened to leave with my belongings. My 50 year old mom attempted to remove my belongings resulting in her having back pain. When I expressed my concerns to the supervisor they were dismissive and even hung up in my face and did not answer. 30 mins later they began moving my belongings and my belongings were destroyed because of them being reckless with my stuff. They are very unprofessional and unorganized. Never again! **the numbers that are shown shows how many times I’ve had to contact them**
I was not pleased with the service they didn’t even move all of my things because the truck was to small and didn’t want to make another trip. I said that I was moving from a 3 bedroom apartment. The workers were kind but did not want to reassemble the beds. So I am stuck still having to move so many boxes.
Kelvin was great! We literally scheduled movers Monday, and they were able to come out Wednesday afternoon for us. We closed on our home Wednesday morning so we had a lot to do, and they made our move so stress free for us. The price was spot on no hidden fees. He had great communication, efficient, and were fast. Also came with everything they needed, which is always a plus.
I paid for 3 movers for 7 hours after being delayed by the team a day. So we rescheduled for the next day. This caused me and my husband to take an extra day off from work. The two Hispanic men worked their butts off. But we got 2 hours of moving work out of the driver. My husband and I outworked him. I do time and record bad service by photos and time stamps and I know it doesn’t take 5 hours to secure “another job”. You were using the phone for personal time to flirt. If you have a big job skip them. I put in the specs of the job it was a 5 bedroom house and got a box truck. Worst moving experience ever! I should have stayed loyal to 3Men or large companies. It’s worth it people!!! I will not include photos of the driver on the phone the whole time but I have many of them. My husband had to call out this behavior it was so flagrant he got pissed and let it be known. I only paid what they asked for just to be done with the experience.
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K&K Movers★ 4.0
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