They were great! Went above and beyond even when things didn’t go as planned they adjusted and helped so much!
Key-On Moving LLC (AZ)
In high demand
- 618 hires
- 1 similar jobs done nearby
- Based in Glendale, AZ
- 5 years in business
- 5 employees
- Responds in about 15 minutes
- Background checked
About Key-On Moving LLC (AZ)
Based in Phoenix, Key-On Moving LLC is committed to providing reliable, professional moving services with care, efficiency, and attention to detail. We understand that moving can be stressful, which is why our goal is to make the process as smooth and hassle-free as possible from start to finish. Our experienced team takes pride in treating every home and item with respect while providing great communication and dependable service throughout the move. We specialize in: • Full-service moving • Packing and shrink wrapping • Furniture assembly/disassembly • TV mounting • Junk removal • Loading & unloading services Whether you’re moving across town, rearranging furniture, or needing help with heavy items, we come prepared with the equipment, experience, and professionalism to get the job done safely and efficiently. ✅ Affordable 2-hour minimums ✅ Moving blankets, dollies & equipment ✅ Residential & commercial moves ✅ Friendly, hardworking crew ✅ No hidden fees Contact us today for availability and a free estimate — we’d be happy to help with your next move. (No credit cards outside of Venmo)
Reviews
My experience with this moving company started off very positively. They were flexible, accommodating, and seemed easy to work with. Unfortunately, the experience quickly turned into an extremely unprofessional and disappointing situation. During the move, the two workers began arguing and fighting in front of my home. The situation escalated to the point where one worker directed racial slurs toward the other. Witnessing this behavior was completely unacceptable and very concerning. Unfortunately, the issues did not stop there. My couch and mattresses were not properly wrapped or protected during the move, despite the expectation that my belongings would be handled with reasonable care. As a result, both were left dirty and damaged. When I contacted the owner about the damage, I was offered $100 in reimbursement. Given the condition of the items, that amount would not even come close to covering the cost of having them professionally cleaned, let alone addressing the damage. I made every effort to resolve this matter directly and amicably, but unfortunately, we were unable to reach a reasonable resolution. At this point, I will be pursuing reimbursement through small claims court. Based on my experience, I would encourage anyone considering this company to carefully consider how professional and respectful you expect your moving experience to be before making a decision.
We had an absolutely fantastic experience with Key-On Moving. From my initial contact, the customer service was incredibly, responsive and answered all my questions. Amare and his team were highly professional, efficient, and extremely careful with our belongings. They were able to fit us in the same day, and worked diligently as a team, handling our heavy embroidery machine without any issues, even down a tight flight of stairs. They made sure everything was packaged safely. The entire process was remarkably smooth, and I felt completely at ease. I would not hesitate to recommend Key-On Moving for anyone needing a reliable and professional moving service.
He was great and punctual and professional. He was very responsive to my text messages. Life does happen like a power outage. He did not care. He still got my stuff out in a timely manner before I had to leave for the day. Don’t judge my apartment I was moving.😂🤣
My experience was exceptionally unpleasant. Most of my belongings were damaged or destroyed. They were going so slow that myself and three other people helped them. They laid my couch on its side on the asphalt and now my my couch has grease stains on it. I have a fake plant. They broke that scratches on so many things. Things fell in the dirt my rugs, I had a pick stuff up from the ground. They put tape around a leather ottoman storage and ripped off the leather when I took the tape off. Just stacked things on top of other things without covering it.It was just all bad . I don’t recommend them at all and it amazes me how they have a five star rating cause that’s impossible.
What was supposed to only be 4 hour move turned to 5 hours. I have furniture that was taped closed instead of wrapped that took off paint once removed. The last time I moved was only 3 hours long. Once it got to hour 4, I finally told them to start putting the boxes anywhere because it was taking a long time. They placed 4 pieces of furniture where I wanted it to go, and my boyfriend had to move the rest of the furniture while they were unpacking where we wanted everything to go. I wish I had gone with a different company. I would of rather paid the same price I paid for someone who got it done quicker and more efficiently.
Thank you so much! The process was very smooth and quick. I appreciate your help!
when we first booked them, they came 1.5hrs later but we were understanding about that.. when we were finally done with the move, we tipped them $100 but for some reason they charged us $100 more than we were supposed to pay (im already accounting the time we went over) it sounds like they charged us for the time when they were late which didnt mske sense at all so i had politely asked for the receipt via text so i can understand more about it except when i asked for it, they never sent it over… i still gave them the benefit of the doubt and even recommended them to my friends only to find out they canceled on them last minute??? yea never again edit: i was asking for the receipt bc i was giving them the benefit of the doubt thinking that maybe i miscalculated something (in the pictures, it shows that i first asked for the receipt on the 19th and i waited up until the 22nd and just gave up from then) also it just doesn’t make sense that he doesn’t know how much he charged me and that he still had to ask how much i was charged.. and as for the recommendation, regardless of all of this, the movers got the job done (bare minimum) which is why i recommended but other than that nothing else. also he msged my friend “we’re going to have to reschedule” 30mins before they were scheduled (they scheduled the moving 5 days ahead) is not making things work.. they should’ve known they were overbooked and didn’t waste anyone else’s time and energy waiting for them to show up
They showed up on time and got everything we needed moved! We had 3 big mirrors,couch, beds,dressers and heavy boxes and nothing was damaged! Highly recommended if you want a great price to move and trustworthy movers!
It sucks to have to write this review considering the movers were all extremely nice however truthfully I wouldn’t hire this company again and would like to warn others of the damage they caused my property. I use a live like doll for a streaming prop that was originally $1300 and I got it on sale for $611 as a Christmas gift and they damaged her knees even after instructing them on how to handle her. Not only does this company not carry insurance to protect your property, the owner will also act like he will help you resolve the manner via text and then proceed to tell the team at Thumbtack that he is not going to take responsibility for their at fault negligence. This is extremely devastating news and I warn you with caution. I originally hired them because of the good reviews. As silly as one may think because it’s a doll, she is still my property. I would recommend hiring someone else.
It took me a while to write this review because I was conflicted on what to say. I think that Key On Movers did a good job overall. The guys were on point when it came to the actual loading and moving. I have zero complaints there. My issue was with the communication and timeliness. I had expressed specific things in our initial conversation that somehow was misconstrued on moving day. Also, the guys were an hour late. I had to call them and that was when I found out that they had a job prior to mine and were running late. The miscommunication and lateness backed things up. I had things booked based on the time I set up with the movers. That really could have went sideways quickly, luckily, it didn't. There was also an overpayment issue. It took almost two weeks to get my money back, but Amare got it back to me. All in all, I think that this is a good company. The owner is very respectful and responsive. The work was done, and I was satisfied. Let me also say that the owner seems to be about his business and was quick to communicate with me regardless of whatever complaint I had, and there were a few. He DID correct the mistakes and took full responsibility for everything. That means a lot to me. ESPECIALLY at a time when people love to cancel you or blame everyone else when they know it was their fault in the first place. I feel like he is sincere and wants his business to grow and thrive. I think he will if he just irons out some of the wrinkles. But yes, if you use him, the work will get done and at an affordable price. Even with the mishaps, I still give him 4 stars. Thanks.
Short notice POD unload. Responded quickly. Great job. Would use them again.
Showed up on short notice and completed the move quickly and efficiently.
Excellent experience! Men arrived on time with my last minute request. Handled furniture with upmost care. Worked quickly and professionally. Would definitely use again!!
They moved my arcade upstairs. It was too heavy for me to do by myself. The one thing is they have a 2 hour min that I was not aware of. We worked it out and they took care of the job. Thxs
Arrived ahead of time, and worked efficiently to move our furniture . I would recommend!
Had to move a really heavy solid wood piece of furniture. They were to take on the challange. Thank you.
I needed last minute movers the day before I moved and Key Movers were available and super quick to reach out to confirm and see what I needed. We were moving into a 3rd floor apartment and they handled it quickly and professionally. They are the best!
Services
Key-On Moving LLC (AZ)★ 4.7
Check availability