Outstanding professionalism, excellent quality of work, and exceptional customer service! From start to finish, the entire experience exceeded my expectations. The attention to detail, commitment to quality, and dedication to customer satisfaction truly stood out. Dexter was professional, courteous, and attentive to every detail, ensuring everything was completed to the highest standard. I highly recommend their services to anyone looking for outstanding workmanship and a great customer experience. I would definitely use them again!
KPK Enterprise Heating And Cooling
In high demandLicensed
- 144 hires
- Based in Port Tobacco, MD
- 8 years in business
- 4 employees
- Background checked
- License verified
About KPK Enterprise Heating And Cooling
13+ years in the HVAC industry as well as successfully completed a vigorous 5 year commercial apprenticeship program. Continuing education has been pivotal to keeping up with the latest information and equipment. Manufacturers training include Carrier, Trane, LG Mini Split, Mitsubishi Mini Split and many more. Whether you have a large job that would require a permit to be pulled or a quick 5 hour AC install, we are prepared to handle your needs. Did I mention the customer service is phenomenal.
Reviews
Sean was very knowledgeable and made sure to make me knowledgeable about the unit I have. The work he completed was great! Would definitely recommend this company to my friends and family
I had a great experience with KBK! They were professional, responsive, and very knowledgeable. The technician quickly identified a wiring issue with my AC and was able to fix it without trying to sell me a more expensive repair or replacement. He actually saved me money, which I really appreciated! It’s refreshing to work with a company that is honest, efficient, and genuinely focused on helping the customer. My AC is working perfectly now, and I would definitely recommend this company to anyone who needs HVAC service!
Shaun was prompt, professional and very knowledgeable. He was kind enough to show me what things to be on the look out for, pertaining to my AC unit. I would definitely recommend him as your service provider.
I was told my service fee would be 80.00 for diagnostic and 80.00 per lb of Freon if needed but prices were very much higher. I would waited to the next day instead of emergency due to the price difference and was still charged even more then what I was quoted. See the bill as photo and the original conversation. Be very aware when you select them!
This Company is now my forever go to! Thank you guys so much!
I had my hoows hi with these guys. The first technician came out and said our compressor was overheating. So he cooled it down by taking out and hosing with water. He said the compressor was installed with plastic wrapped around it. So he removed the plastic as well. Was going thatceould fix thing it didn’t. They came out again. And this time they said it was the txv. Weve already gotten our txv replaced twice. So they basically charged us 125 for diagnostic and 225 for? I guess for a tux that didn’t work.
First, they came in, looked at the furnace, and immediately just said you need a new furnace. As opposed to trying to help us fix the immediate problem and offer solutions to repair what we had, they immediately began to upsell us and try to get us to buy a furnace, when we already are planning a major renovation and upgrade to our HVAC system. We know what some minor repairs we can keep the existing furnace we have going until we’re ready to do that major renovation. But that’s not what they were trying to do, they simply wanted to sell us on buying a furnace from them. So that is unacceptable
Dexter was awesome! He diagnosed the issue quickly was incredibly friendly, very informative, and charged very reasonably. I learned how to maintain my system and had my heating back up and running strong within 30 min. Will definitely be looking to him for all my future HVAC needs!
Highly recommend KPK. Dexter was prompt, professional, and knowledgeable. We’ll definitely use them again for future HVAC needs.
Overall, just a very strong experience with KPK. Shaun was on time, knowledgeable, and responsive. He identified the issue with my boiler, double checked all the radiators, and got everything working well. Then, when I had a secondary issue, they were again very quick to respond and resolve the issue. I highly recommend KPK.
Great communication, professionalism, diligence and skill. Performed thorough assessment, diagnosed the problem, fixed the furnace. No upsell.
The professional arrive to my home on time very respectful of me and my home kind really did a outstanding job with troubleshooting my property. I would recommend this company to anyone looking for great service at a great value.
KPK did a great job servicing my hvac. Came out same day too!
Dexter did an amazing job. He was extremely responsive and quick to the job. And once coming to my home, he fixed the issue and was very affordable. I will be recommending to my friends and family!
I had a great experience with KPK Enterprise Heating and Cooling! They were punctual, professional, and extremely thorough. The team quickly diagnosed and fixed my heater, providing a detailed write-up explaining the issue and helpful tips on how to prevent it from happening again. Their expertise and dedication to customer service truly set them apart. I highly recommend KPK Enterprise for anyone in need of reliable heating and cooling services!
Excellent job done on short notice. Will recommended over and over. If you have any HVAC issues, please contact. Great work, Great Prices!!
shawn was wonderful. he did a very thorough job of diagnosing all issues with the system including ones we had no hope of fixing, and fixing them. other service company insisted i needed a new compressor/condensor. he communicated well and was courteous, neat and prepared. i wouldn't hire anyone else. the scheduling app on the thumbtack app gave me an appointment that wasn't really available but they squeezed me in as soon as they could
I had the pleasure of working with Dexter and Shaun. Dexter was very responsive to all my messages and concerns. He arrived at the time he said he be there. Friendly and understanding. Shaun was on time, friendly, and was professional. My issue was resolved and I’m so happy I chose them.
Dexter went above and beyond to give me really great service! I am so grateful to have found an HVAC guy that is knowledgeable, professional, honest and kind. I love my new air conditioner! Most sincere thanks!
Services
KPK Enterprise Heating And Cooling★ 4.9
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