I hired LawnStarter, I’ll see them tomorrow, they are coming out quick. The signup process is HEINOUSLY PAINFUL. Constant upsells in a mind-blowingly long script from a well-trained CSA that did not miss a single syllable. Beyond that: literally a dozen phone calls and a 1-2 dozen texts trying to sell me the program that I’ve already purchased. Crazy system. I’ll come back later with a review about the actual work.
LawnStarter Virginias
In high demand
- 432 hires
- Based in Roanoke, VA
- 13 years in business
- 20 employees
- Background checked
About LawnStarter Virginias
LawnStarter makes lawn care one less thing on your to-do list. Get an instant quote, book in minutes, and get matched with a vetted local pro. From mowing and edging to bush trimming and yard cleanup, we make it easy to get the job done without the usual back-and-forth. Manage your schedule, receive visit reminders, and pay securely, all from your phone. Need to skip or reschedule? You're in control. Straightforward pricing, reliable service, and no unnecessary hassle. Book it, get it done, and get back to everything else.
Reviews
Disappointing experience. I contacted this business for an estimate, but the woman I spoke with kept insisting on getting my personal information instead of providing pricing. This made me uncomfortable and left my question unanswered. I would have appreciated clear pricing information and an explanation of why those details were needed.
Great work!!
Chris and Tamma were awesome and worked all day, even in the rain! My yard looks better than it has in years and I'm so happy with their work. They absolutely exceeded my expectations!
Excellent service, responsiveness, and professionalism by my LawnStarter pro. He even provided me pictures after he was done! Highly recommend LawnStarter as the experience all around from setup to mow has been exceptional!
Cut the grass. I paid for front and back lawn
The initial communication and scheduling were a little frustrating. The company reach out when I voiced first experience which was nice. Overall, the service itself was good, but communication and scheduling could definitely be improved.
Our original appointment had to be rescheduled due to weather, and honestly I really appreciated that they didn't try to cut a muddy yard. They waited for better conditions and it showed in the quality of the work. They also picked up debris and pieces of my fence that had been knocked around by the rough winds, which was a nice touch, I’m glad they didn’t just mow around it. Yard looks great. Would definitely recommend and will be using them again.
This entire experience has been like a scam. Should have known when I heard the Filipino rep on the phone that this was not even locally managed. I got messages in the app, email, texts, and phone calls, 3 pros assigned and all no-shows. 1 pro messaged me the night before he was coming the next day then in the same message chain the next day acted like he didn't even know who I was! Creepy and highly do not recommend!
Charged me $65 more than the original quote. Also, the lawn "pro" missed cutting part of my yard. Do not recommend.
Overall great experience. Loved the ease of communication through the app
Derek from Lawnstarter is super professional and punctual. I’m not in area and he sends pictures for convenience!
their initial contact is ai driven and won't stop calling. when texting i asked it to call back at certain time and at 3:49 it called I asked what time is it, it answered 6:00. nope
The work Sim completed was exceptional. He had alot of work to do never complained and when finished we were extremely happy with the job. Thank you Sim for all the work completed and being at the property early in the morning to get the job done quickly and efficiently!
I feel that I need to try again to give a 4 or 5 star.
I love the responsiveness. You guys are always on it.
Great service once a company came. It just took too long to initially get a company to come. Once one came, it was very good and excellent work on my yard.
I am not a good consumer for this model. Prob works well for others.
Needed gutter cleaning. Here responded within 30 minutes. Got the job done fast an well, same day! Will definitely use his services in the future.
The professionalism of customer service and the value is great.
Services
LawnStarter Virginias★ 4.4
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