If there was anything less than 1 star, I’ll give it. Called them out to fix a toilet, the dude tried to upsell me $800 to replace the flange entire the spot for the brackets in the new toilet wasn’t high enough. Long and short: he didn’t put the new toilet in. I didn’t believe his explanation, it was a busy day but it is what it is. Frustrated, I told him that night I’ll fix it myself. This guy goes out to swear and tell me “folks on the north side never wanna pay, I knew it” I live in stone oak. Fast forward, all I had to do was rotate the old flange to sit better on the floor - thanks DR Horton. The owner/manager called. I told him what had happened and I didn’t feel I was right plus I fixed the toilet myself. He gave a half arse apology and told me he’ll call me back. Never did. Next thing they started sending notes to my mail threatening a lawsuit and collections and my wife fell for it while I was traveling and paid. Terrible experience of course will never hire again. I’ll wait for someone on their team respond and tell me this didn’t happen
Leaky's Plumbing, Heating, and A/C
- 7 hires
- Based in San Antonio, TX
- 34 years in business
- 30 employees
- Background checked
About Leaky's Plumbing, Heating, and A/C
Leaky’s Water and Air, LLC is a locally owned HVAC, plumbing, and water treatment company based in Lubbock, Texas. We are committed to delivering honest, expert service with a focus on integrity, reliability, and customer satisfaction. Our team takes pride in building lasting relationships, staying on top of industry best practices, and representing the Leaky’s name with professionalism and pride—on every call, every day.
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Leaky's Plumbing, Heating, and A/C★ 4.9
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