Contracted to apply flashing to a home and topsoil graded away from the house. The contractor could not find the correct flashing material length so he just got what they had at the store he went to, instead of going to another store. So instead of installing one long seamless flashing like we agreed to he decided to put two pieces together and apply silicone. I told them this is not what I wanted and not what we had discussed, and would not hold up as well as the single piece I requested. The grading was also done poorly and the contractor refused to make fixes. He then called me and cussed me out and threatened to damage my property to remove material instead of just doing the work right. There were also issues that arose after the contractor had saw the property twice and never mentioned these things, (he said the soil was too hard to dig into at certain spots among other things). The situation escalated and he made physical threats if I did not pay. Was called several B words and every thing else in the book. Save yourself the headache and deal with a more professional contractor that knows what they are doing. He will not complete work in an agreed upon way and instead will do as he sees fit since only his “professional” opinion matters and not what the customer specifically requests.
LifeProof Foundation Systems
- 43 hires
- 8 similar jobs done nearby
- Based in Kansas City, MO
- 6 years in business
- 5 employees
- Background checked
About LifeProof Foundation Systems
Now Offering Financing with 0% interest with qualifying credit. We specialized in foundation repair and basement waterproofing. Our focus is on quality and durability you will sleep better at night knowing we are here for you. Unlike most companies we never cut corners, we make sure we buy the best material and have highly trained professionals for every project. We are working to be the highest rated foundation repair basement waterproofing company in the Kansas City area.
Reviews
Made appointment twice and nobody showed up and no notice. Simply telling me they weren’t coming would be an improvement.
We were pleased with the prompt response. Jerreck was professional and thorough with his assessment. They also give a first responders discount which we very much appreciated!
Overall, the system is functional, and the project was completed to an acceptable standard. Communication and responsiveness were strong throughout the process. The company was punctual for both site visits and follow-up work. However, the initial estimating process lacked consistency. The first representative on site was inexperienced and had to consult by phone, resulting in an estimate of 80’ at $49.99/ft. A second, more knowledgeable estimator reassessed the project, which increased the measurement to 115’ and cost to $69.99/ft. During installation, field oversight was required to ensure the drain was properly placed in the natural low point of the yard, where water naturally collects. The initial site restoration was subpar-uneven grading and minimal finish work-but after we raised concerns, the team returned within a few days to apply additional topsoil and grass seed at no extra charge. While the final result was not as polished as expected, LifeProof demonstrated a willingness to address concerns and follow through on corrections. While the final result was not as polished as expected, the company was responsive and did make corrections when prompted. Prospective clients should be prepared to stay closely involved throughout the process to ensure expectations are met. The first 9 photos are from the initial finished product, the remaining are from after they returned to correct it.
They left concrete that they removed from under the stairwell inside of my house as they were doing the foundation repair and the neighbor had to help us move it. I called them several times about the cracks and that the house did not seem to be getting better. I was told that it needed time to settle. However, it has gotten worse and the driveway and steps are also cracking.
Zackery was very professional and informational about this project. They worked so hard and accomplished the job ahead of schedule in spite of it being a challenge. I called five companies to give me a bid and most of them either didn't call me back, couldn't get to me for months or were extremely expensive. Zack answered the phone, came out the next day and emailed me a bid that same day. I would use him again in a heartbeat.
Zach and his crew did a great job under extreme heat weather conditions.
I contacted LifeProof when our basement wall began to leak. We were putting the house on the market within days and needed the crack repaired as soon as possible. LifeProof came out in under 24 hours to provide a quote (that beat the others we received) and had the work completed over the weekend! They were so courteous and professional and took the time to thoroughly explain the process. I would definitely use them in the future and highly recommend them to anyone who needs quality, timely work done!
Were very responsive and helpful in coordinating the repair.
The guys did a great job with all of the repairs and were able to get started and finished within a week of the initial inspection. They explained everything throughly and addressed all of my concerns.
Hired them for a minor water leak in the basement. They recommended gutter extension, fixing a hairline crack repair, and grading. Accepted their recommendations but the outcome didn’t meet my expectation. They agreed the dig down to the footer to inject the crack but they didn’t dig down to the footer because they said the crack stopped going deeper. If there is still a leak that means there is a crack somewhere deeper. I expressed my concerns to them but they recommended other things. They should have dug all the way to the footer and closed the crack. The grading doesn’t look sloped, the gutter extension doesn’t seem to work and there is still a crack. Not sure why I paid $1200. Edit: They threatened me to remove my one-star “slander” review or they will have their lawyer write up papers and I will spend more than what I paid for the job. I understand why they don’t have any negative reviews.
Zack and his team went above and beyond to make sure the job was done the next day and done correctly. Highly recommend.
Excellent job. Zachery was very courteous, professional. Explained the foundation and gutter issues. They were very thorough. Everything was completed in a timely manner. I could not be happier with the job they did and recommend them highly. 👍🏼👍🏼⭐️⭐️⭐️⭐️⭐️👍🏼👍🏼
Very responsive and professional. Stand by their work and helped resolve the issues we had with our floor joists. I would recommend and also hire them again.
Explained everything well, another company had done a shoddy job and Zack fixed it up and provided photos and a warranty.
These guys were great. Very kind, professional, and prompt. Zack and team explained everything and got the job done on a hot day. Would highly recommend working with this group.
Awesome job from quote through completion. I’ll definitely go to them again for future projects!
I’ve done gutters and settling problem for one of my extensions. They’ve done great job. I would call them again for any of my future foundation problems.
These guys are amazing!!! I had a complete waterproofing system set up for my basement. They gave me the best price, everyone was very perfectional and friendly. I appreciate that they explained each step of the process and showed me the materials being used. All products used on my project are great quality! They even ended up paying more than expected for materials and equipment rental and still honored the original quote. I'm very thankful for the quality of service provided.
Zack responded quickly to our request and was able to provide an estimate within a few days. Their work is high quality and at a super fair price. I definitely plan to hire them again.