On 10/19/26 I scheduled a standard cleaning for 10/20/26 at 9am with recurring cleanings the 20th of every month. Following several company-initiated rescheduling issues due to logistical conflicts and an accident, the service was scheduled for 10/22/26 at 9:30am. The cleaners arrived late at 10am and concluded at 12:30pm. Unfortunately, the cleaning provided was highly unsatisfactory, failing to address the majority of the standard cleaning taks, including dusting all reachable surfaces, wiping all appliance fronts, cleaning the inside of the microwave, full bathroom cleaning, vacuuming and mopping the floors, making the beds, and taking out the trash. Upon review I pointed out specific oversights to the staff. However, the Asian women were unable to address them adequately due to a lack of proper equipment, professional proficiency, and communication barrier. I immediately called the company to share my displeasure with the service received and was offered 30% off of the job or a reclean scheduled "by next week". I opted for a reclean. As of 10/27/26 "by next week" I haven't been rescheduled for the reclean. My priority is to have my home cleaned to a professional standard. Oh well, my search continues...
Lotus Capital
- 12 hires
- Based in Washington, DC
- 1 years in business
- 5 employees
- Responds in about 2 hours
- Background checked
About Lotus Capital
Lotus Capital Cleaning provides professional residential and commercial cleaning for your homes and offices, retail spaces, medical facilities, gyms. We keep your workspace spotless, sanitized, and presentation-ready — so your team and customers always walk into a clean environment.
Reviews
I needed help with house cleaning. I am so thankful I used Lotus Capital cleaning. Reynaldo was so helpful and made scheduling easy. I will recommend to others!!!
Very professional
Lotus Capital was great to work with
Lotus Capital did a great job on my move-out clean. The price was very fair and the work was outstanding. I will definitely be using them again in the future!
They were on time, responded quickly & did a great job with the cleaning. I’d use them again!
Very friendly and attention to detail.
Lotus Capital Cleaning service did a great job. They were very responsive and were able to accommodate my cleaning needs same day (on a Saturday at that). The cost was a great value and the communication was responsive. I highly recommended. Thank you so much!!