M&M Custom Woodworks LLC.

Thumbtack customerOct 2026

Very quick to respond

Thumbtack customerOct 2026

Excellent work, great communication. We are very happy with the results of our baseboard installation. Will definitely use them again.

Thumbtack customerOct 2026

I hired M&M Custom Woodworks LLC to install crown molding, baseboards, and window casing in my office. Before hiring them, I provided the room dimensions, window measurements, photos, and a detailed written scope through Thumbtack. My request specifically included measuring, cutting, mitering, fastening, and a clean finished installation. M&M reviewed that scope and quoted a flat rate of $700. Unfortunately, I was very dissatisfied with the condition in which the project was delivered. At completion, there were numerous exposed nail holes, open miter joints around the window casing, visible seams, gaps between trim and adjoining surfaces, unfinished corners, and other areas requiring additional finish work. I have photographs documenting the condition immediately following the installation. During the final walkthrough, I specifically questioned the visible holes and gaps and asked whether they were going to be filled. I was told that was for the painter and that I could receive a separate quote for painting. I had already made clear that I would handle the actual painting myself. My concern was not painting. My concern was receiving the clean finished installation specifically requested in my Thumbtack scope. The scheduling issue made this more disappointing. I specifically asked in advance what time the contractor would arrive and how long the room would be needed because I had an assembly team scheduled for the next phase of my office. I was told in writing that they would start at 9:00 a.m. and needed the space for “at least 6 hours.” They actually arrived around 8:40 a.m. During the walkthrough, when I raised the unfinished areas, I was told they were already “over the time.” That did not align with the timeframe I had been given. My credit-card payment for the completed service was processed at 11:57 a.m., only about three hours after the scheduled start. That period also included time spent going to Home Depot to obtain additional material. I did not rush the contractor or require an early departure. I had reserved the room for the timeframe they told me they needed. After they left, instead of simply painting the new trim, I spent several hours caulking gaps, filling exposed nail holes, addressing unfinished joints and seams, and cleaning up the installation myself. I had to complete this work that evening because my assembly team was arriving the following morning, and I needed to paint before the desk and furniture were installed. I was also dissatisfied with the billing. When additional material needed to be picked up/exchanged, I was quoted $50 for that additional transportation service and agreed to it. However, my final invoice listed $100 for delivery/transportation. The invoice included the $700 installation, $100 transportation charge, and a 3.5% credit-card processing fee, resulting in the $828 total I paid. There were positive aspects initially. Communication occurred before the project, the installation was scheduled, and the contractor showed up and installed the molding. However, my review is based on the completed workmanship, fulfillment of the requested scope, and final transaction. I paid the invoice in full. I should not have had to spend the remainder of the day completing finish preparation throughout the room after paying for a professional installation described in my request as a “clean finished installation.” I am attaching photographs so prospective customers can see the condition in which the work was delivered and make their own assessment. Based on my experience with the unfinished workmanship, the amount of corrective work I had to perform immediately afterward, the response I received when I raised those concerns, and the difference between the transportation charge quoted and the amount invoiced, I would not hire M&M Custom Woodworks LLC again.

Thumbtack customerJul 2026

I am extremely happy with the exceptional craftsmanship and customer service at an affordable cost. Thanks again, M&M!!!

Thumbtack customerJun 2026

Sylvesth was communicative and adaptable. My delivery didn’t come on time, but he helped me sort it out so the door was installed as quickly as possible and it looks incredible. Worth every penny. I am going to have door installation soon and he will be the person I call!

Lisa H.Jun 2026

M&M Custom Woodworks was very responsive. We arranged a walkthrough quickly, they were very responsive to my ideas, and the final product is really beautiful and fully fulfills my expectations.

Andrew H.Nov 2025

M&M Custom Woodwork built our custom shelving and cabinets, and we couldn’t be happier with the result. They were responsive, detail-oriented, and delivered high-quality craftsmanship at a great value. Highly recommend for anyone looking for custom woodwork done right.

Sal H.Oct 2025

They replaced a door frame for french doors, replaced window trims, replaced door casings, and painted the work after. Everything looks and works great! High quality work, these guys are good.

Dale W.Aug 2025

Communication has improved, additional updates to come.

Brenda B.Apr 2025

Team was great Mr. Gonzalez and team was very professional and attentive to our goal with renovations

Adriana L.Feb 2025

I had a great experience with M&M and will most certainly hire them again. I had them custom build a murphy bed. I had the kit that contained the mechanics and instructions. They brought all the wood and tools necessary which was amazing bc no hassle for me. They quickly and nearly quietly worked and were done within a day a half. They even had the idea to add some decorative trim to make it look like other closet doors in the room. It looks amazing and works great!

Blakeney B.Oct 2024

Quick turn around. Felt a little unfinished with clean up and trim but overall great job.

Charles C.Sep 2024

🏗️ Just had a 20x20 free-standing brick garage built - major shoutout to the amazing carpenters who made it happen with their punctuality and professionalism! M&M does outstanding and excellent work. A definite rehire!!!

Eleanor o.Jul 2024

very good work. took longer (3days) than expected due to worker only staying a few hours . Pleased with final product. Will use again

Peng s.Nov 2023

The quote was fair and he did an amazing job.

Linda C.Oct 2023

Delighted with M&M Custom Woodworks. They were very punctual for the initial appointment. Had a previous contractor come in who blotched the renovation. M&M provided positive feedback (and saved us money), they were responsive to our suggestions and they had a very professional attitude and their work was excellent. I highly recommend them

Cara p.Sep 2023

Very pleased!

Casey J.Aug 2023

The crew were able to come early and finished quickly. The work was well done and clean. They were very upfront about what would be done, how much it would be and even have sound recommendations for continuing projects.

Katie S.Apr 2023

M&M was a pleasure to work with. They installed non standard bedroom and hallway doors on our older home which is a complicated task. They were very helpful in helping with measurements and making sure we ordered the correct size doors. Manuel and Pablo arrived on time, completed the task quickly, and cleaned up any mess. I would highly recommend them to family and friends for any general carpentry! Great experience.