Jacob, knew exactly what my problem, and talked me thru it. He saved me a lot of extra work, by not having to call other business’s and driving to other get service
Mac House Calls NYC & Remote
- 169 hires
- Based in Brooklyn, NY
- 25 years in business
- 1 employee
- Responds in about 1 hour
- Background checked
About Mac House Calls NYC & Remote
Thanks for clicking on Mac House Calls NYC & Remote! If hardware repair is required, and you're not in New York City, I'm probably not the right fit. I offer a boutique, individualized, professional service in NYC, and, by remote, all over. Formerly the Mac tech at a hip retail store (and Apple Certified), I started doing house calls in 2005. I work for small businesses, many of them creative agencies, and lots of individual households. Check out my reviews! *** I’m based in New York City, but I’ve had tons of success over the phone using secure, remote sessions. Note that except for surgery, all my work is done on an hourly basis, not per-project. *** I do surgery and repair, data recovery, networking both wired & Wi-Fi, training, troubleshooting, installation, upgrades and general consultation, on all shapes and sizes including Mac Book Pro, iMac, MacBook Air, MacBook Neo, Mac Mini, Mac Pro, Mac Studio and vintage Macs. Likewise, I support operating systems all the way from OS 9, through the OS X "cats" (Panther to Mountain Lion), to today's California-themed Tahoe and Golden Gate. Look to me also for configuration and troubleshooting the major productivity tools like Microsoft Office (Word, Outlook/Entourage, Excel, PowerPoint), Apple's Safari, Mail, Keynote, and Pages, Firefox, and Google Chrome as well as Adobe's CC apps (Photoshop, InDesign, Illustrator, Dreamweaver, etc.). I can get your iOS (iPad/iPod/iPhone) and iCloud life humming along too. Or convert you to the Apple/Google hybrid that many use for contacts and scheduling. For some, bedside manner matters most of all. No query is too smart, or too dumb, just as no setup too big or too small. I specialize in beginners as well as the savvy and have clients ranging in age from mid-20s to mid-90s. I offer tutoring, training and maintenance for the same hourly price. Outside of ministering to Macs, I have taught programming and music technology at NYU, and compose music. You get a seasoned pro who is swimming in Apple technology. Mine may not be your lowest bid--but I'm probably your best bet. I never give up, never talk down, and may well be the cheeriest, most easy-going techie you'll find.
Reviews
After researching online tech pros, I was fortunate to come across Joshua of Mac House Calls NYC & Remote. I read his impressive bio and thought: he's for me. Experienced on all Macs and PCs--and reliable. I was in a tough situation with my new Mac Book Air and some of its apps. I booked a remote session with Joshua and all has been resolved! It is such a relief. I am so appreciate of his expertise.
I turned on my mac and gmail was gone. I spent an hour trying to retrieve it but no luck. Maybe my computer was dead? Very depressing. Finally I decided to try Mac House calls NYC and was linked to Joshua. He listened to me and worked with me to try several possible solutions, no luck. Then he decided to check the network....gmail was down. He advised me to wait until the next day, and it was back. He was very understanding and patient with me, very polite, very nice. And best of all, no charge! I wish I could give more than 5 stars. Thank you Joshua.
Even though we couldn’t do business together because of location he was professional and punctual
Joshua was tremendous to work with. Professional in every way. He is thoughtful, energetic, and attentive. He listened and offered options and ideas, then executed based on our decisions. He is fantastic.
Joshua was punctual and pleasant and knows his stuff. He figured out the problem with my laptop right away and set it up to prevent further issues. He was patient with all my questions and invited me to contact him with him with any follow-up questions. I’m confident i got my money’s worth and know that I’m in good hands if I should need his help in the future. Thanks Joshua!
Joshua was very professional and easy to work with. I would use him again if I need computer help.
Joshua was a pleasure to work with. He got my iMac, mouse, Canon printer & Amazon Dot set up so I'm back in business after a big move. He really is the best. I highly recommend him!
Overall, excellent experience. Highly recommend. Quality work, Top notch professional.
Unfortunately the problem has come back. Mail is remaining in my Sent folder but never actually gets sent.
Joshua was very easy to work with. I’m retired, have worked on a Mac for a long time but was beginning to have problems with malware, and quite simply had lost my confidence when working on my computer. He solved my problem, made some additional suggestions, and answered my questions. I am extremely pleased with my experience !
Did exactly what I wanted in a friendly and professional manner. My computer is flying!
All good. He solved several of my issues and tried his best to solve the unsolvable. Would work with him again.
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Mac House Calls NYC & Remote★ 4.9
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