Maids in Black, Inc.

Great 4.7(128)
  • 35 hires
  • Based in Washington, DC
  • 14 years in business
  • 30 employees
  • Responds in about 10 minutes
  • Background checked

About Maids in Black, Inc.

We don't just clean — we make your home feel like a fresh start. Maids in Black has served DC Metro area families since 2012. We're fully insured, background-checked, and we show up on time — every time. No surprises, no shortcuts. ✅ We use hospital-grade, pet & child-safe products ✅ Every clean is backed by our 100% satisfaction guarantee — if something's not right, we come back for free ✅ 5-star rated with 100s of reviews from your neighbors We know inviting someone into your home takes trust. That's why every cleaner on our team is personally vetted, trained, and held to the highest standard. 📅 Recurring clients save up to 20% — and spots fill up fast. Message us now and we'll get you a quote within the hour.

Reviews

Thumbtack customerOct 2026

Needed a deep clean for my 3-bedroom and 2-bathroom house, and Consuelo Alba and her team delivered. They were straightforward to communicate with and super thorough in their work, leaving no stone unturned. Wouldn’t hesitate to recommend them — truly a trustworthy team.

Thumbtack customerSep 2026

I asked for a quote, and I got a call back in just 5 minutes! They’ve also scheduled my first cleaning for tomorrow morning. The person I spoke with was super helpful, professional, and friendly.

Thumbtack customerSep 2026

Onilda and Villalobos were a dream team! Arriving right on time, they tackled my home with a focused and friendly energy. It was such a relief to walk into my sparkling clean space after their visit. Highly recommend for anyone in DC who needs reliable, professional service!

Thumbtack customerSep 2026

I couldn’t be happier with the house cleaning service! They did an amazing job on our 4-bedroom, 3-bath home. Every room was cleaned thoroughly, including the bathrooms, kitchen, floors, and all the little details that are easy to overlook. The entire house looked and smelled fresh, spotless, and beautifully organized when they finished. They were professional, friendly, thorough, and clearly took pride in their work. It was such a relief to come home to a clean and refreshed house. I highly recommend this cleaning service to anyone looking for dependable, detailed, and high-quality cleaning. We will definitely be using them again!

Thumbtack customerSep 2026

MIB did a fantastic job with the deep clean of my condo. We were leaping for realtor photos and the place is looking fantastic we wanted to add a service to the cleaning, oven cleaning, while they were here and they were very responsive to the addition and were able to accommodate us. Would absolutely again.

Thumbtack customerSep 2026

Hired them to do a move-in cleaning and the quality of the cleaning was average. Floors, shelves are still dusty, and the fridge was not cleaned.

Thumbtack customerAug 2026

Do not use this cleaning service. Complete waste of time. I scheduled a cleaning service and received confirmation of the date and time, including a text-message confirmation. The morning of the appointment, I received a link stating that they needed a card on file. I provided my card information and received another confirmation. Then, at 8:47 AM when the cleaning service was already supposed to be at the property I received a call from someone who initially told me that “the managers” said they needed authorization to run my card for the full amount before providing the service. I explained that this was my first time using the company. I had never experienced their service, had no idea what level or quality of cleaning they would provide, and was not comfortable paying the full amount or having the full amount held before the cleaners had even arrived. Had they requested a reasonable deposit to secure the appointment, that would have made sense. Requiring the entire amount upfront when the cleaners had not even arrived was unreasonable to me. At that point, I had no way of knowing whether the cleaners would show up as scheduled or whether the quality of the work would be satisfactory. When I asked to speak with a manager, the person who had initially referred to what “the managers” required then disclosed that she was actually the manager. Her handling of the conversation was completely unprofessional. If full payment or a full pre-authorization was required before service, that should have been clearly disclosed before the appointment was confirmed not at 8:47 AM when the service was already supposed to be taking place. I arranged my schedule around a confirmed appointment, provided a card when requested, and complied with their process, only to have an additional requirement sprung on me at the last minute. Completely unprofessional, frustrating, and a waste of my time. I would not recommend this service to anyone.

Thumbtack customerAug 2026

Not so great. Bathroom well done, floor vacuumed but organizing an area is zero

Thumbtack customerAug 2026

MaidsPlus made the whole experience pleasant with their professionalism and clear communication. Cleaning a three-bedroom, two-bathroom space, they showed great care with every detail. Very pleased with the service and definitely plan to book again.

Thumbtack customerAug 2026

Friendly, professional housekeeping service. Would definitely hire again.

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Maids in Black, Inc.★ 4.7
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