The house keeper was very nice. The cleaning was not to my expectations and the process of booking was not as smooth as what I have been use too with other house cleaning companies.
MaidThis Flower Mound
Great value
- 131 hires
- 23 similar jobs done nearby
- Based in Flower Mound, TX
- 1 years in business
- 8 employees
- Responds in about 2 hours
- Background checked
About MaidThis Flower Mound
Customers choose us because we make their life easier and treat every home with real care, but what sets us apart is how dependable we are. We don’t just show up on time, we show up prepared and focused on the details that other companies overlook. If something isn’t perfect, we fix it right away instead of giving excuses. Our cleaners are vetted, consistent, and take pride in their work, so you get the same quality every visit instead of guessing who will walk through the door. We respect your space, communicate clearly, and give you more time back without the stress or surprises you might find elsewhere.
Reviews
Kayla did a great job! She listened to what I wanted done and followed through perfectly. She was very nice and I will ask for her again. Very pleased!
Response was quick and team was on time. I will be continuing the services to maintain and looking forward to having someone else take care.
I appreciate them for good customer service when a mistake was made.
They communicated quickly and were able to schedule a last minute cleaning for unexpected company. Victoria did a great job and was very pleasant to work with as the owners are also great to work with. Highly recommend this house cleaning company.
I hired them for a move-out cleaning, and they did an excellent job. Communication was quick and professional from the beginning, they were on time, and the apartment was left clean and move-in ready. They paid attention to the details and made the entire process stress-free. I would definitely recommend them to anyone looking for a reliable cleaning service, and I’d gladly use them again in the future.
Very helpful and accommodating to our last min request, thank you!
The interaction was smooth and team was very responsive. The work done was also meticulous and the person was attentive to the needs and addressed all cleaning needs
Did a great job! Moved into an older house and they were able to make it totally move in ready for us!
Long review incoming—if you don’t want to read it all, just scroll to the end. The photos speak for themselves. A few weeks ago I burned something in the oven, which sent me searching for a company to do a “deep clean.” As a busy mom, I was really looking forward to help with the next layer of cleaning—things like the oven, light fixtures, door frames, shelves, and light switches. After lots of research, I chose MaidThis. Their quote was higher than others, but based on reviews and communication, I expected it to be worth it. I was quoted 6 hours for two cleaners, totaling $660 + tax. On cleaning day, they arrived on time and got to work. I wasn’t home the entire time, but trusted everything would be handled. About 4–4.5 hours later, they said they were done—nearly 2 hours less than quoted (and what I was later billed for). I assumed they had simply worked efficiently. At first glance, the house looked generally clean. But when I went to check the oven—the main reason I booked the service—it hadn’t been touched. Still dirty inside and not wiped outside. I contacted the company, and they quickly offered to come back and clean the oven. That seemed fair. But as I looked more closely, I realized how much else had been missed: light fixtures untouched, dust still on door frames and picture frames, bookshelves still dusty, and most switches/outlets not wiped. When I asked about the shelves, I was told they don’t move personal items to avoid liability. Meaning if I wanted surfaces fully cleaned, I should have cleared them beforehand. At that point, I felt like I could have just cleaned it myself. I took photos/videos and contacted the company, also noting the cleaners were there significantly less time than billed. They offered to send the same crew back and asked me to walk through the house beforehand to point out everything missed—and again afterward to check their work. Initially I agreed, but then realized how uncomfortable that would be—essentially pointing out all the untouched areas that were missed the first time around. Not to mention spending a good part of my day playing Quality Control. I didn't feel as though that should be my responsibility as the customer. Instead, I requested a 50% refund, which I felt was reasonable given the incomplete work and reduced time onsite. The company declined, saying their “satisfaction guarantee” only allowed for a re-clean of the areas that were overlooked. After declining again, they offered to adjust the bill only for the missing 1.5 hours. I received a little over $200 back. So there you have it—my experience with MaidThis and their “satisfaction guarantee.” If you’re okay paying over $700 for basic cleaning like toilets, mirrors, and floors, this might be the company for you.
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MaidThis Flower Mound★ 4.8
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