⭐⭐⭐⭐⭐ Excellent Service! Andrew did a wonderful job cleaning our sofas! He was professional, friendly, respectful, and paid great attention to detail. I truly appreciate his hard work and the care he put into his service. Everything looks fresh and clean. I’m very happy with the results and would highly recommend Andrew to anyone looking for quality sofa cleaning. Thank you, Andrew, for a job well done!
Marshall Cleaning Service
- 192 hires
- Based in Knoxville, TN
- 20 years in business
- 18 employees
- Background checked
About Marshall Cleaning Service
Professional, reliability, and follow through. Marshall Cleaning Service serves it's customers always putting them first. Marshall is committed to doing it right, each and every time. Marshall Cleaning Service enjoys meeting new people and providing excellent service; making a difference in their lives.
Reviews
Arrived the next day actually early and did an excellent job.
I highly recommend this company. Joshua was courteous and professional and did a great job cleaning my eight year-old couch and loveseat. I will certainly call them again when I need a service.
I recently hired Marshall Cleaning Service and overall, I was pleased with their work. They did a thorough job cleaning our home and were very professional throughout the process. The staff was friendly, punctual, and paid attention to detail, ensuring that most areas were spotless by the time they left. I have to specifically highlight the outstanding job they did on our driveway. After their meticulous cleaning, it looked brand new, as if it were Christmas morning. The transformation was incredible, and it brought a fresh and vibrant look to the exterior of our home. Their attention to detail in this area was truly impressive. However, I do have a couple of reservations. Firstly, I was disappointed to find out that they charge customers for using a credit card. It feels unreasonable to pass on these business costs to the customer. In today's market, absorbing these costs should be part of the service. Additionally, there was an issue with cleaning the top of our deck. Initially, they provided a poor excuse as to why they couldn't do it, which was frustrating. However, after I demonstrated an easier method, they relented and completed the job to my satisfaction. This shows they are willing to adapt and listen to customer feedback, which is a positive sign. Overall, the quality of their cleaning was commendable, and they significantly improved the appearance of our home. If they could improve their billing practices and initial responsiveness to customer requests, they would easily earn five stars. Despite these minor issues, I would still recommend Marshall Cleaning Service for their dedication and the impressive results they delivered, especially on our driveway.
Extremely pleased with the result of our carpet cleaning. Professional, efficient and I highly recommend Marshall Cleaning Services.
Very helpful, the technician gave us recommendations on how to remove stains that didn’t come off.
Amazing job. Our carpets look brand new. Excellent work, showed up promptly, fast and efficient service. Would highly recommend.
They did the work, but cut 2 or 3 cuts out of my beautiful and very visible oak staircase railing and used no protective guards. The guy said, "Oh, I'm so sorry." Yeah, everyone is 'sorry', but 'sorry' doesn't pay the repairman. Another guy came out to finish the job and brought someone who was in training. I told the trainer about the staircase being cut. He gave no response at all. It seems to me that getting your stairs tore up is not an unusual event. I'd like to be able to have clean carpets and keep an intact house, but I have children to feed.
They sent a confirmation that they were coming on Monday but didn't come till Tuesday. They didn't explain how they were going to do the cleaning.
Hired to clean the grout, the service a was good and professional but a some areas were missed and we had to handle ourselves given timing. I would rehire but would ensure the details were covered.