I asked for a quote and a site visit and suddenly I am being asked to pay $80 because I want lights for Christmas and Martin writes me that it is far off in time and I am far away, he listed his company as servicing my area and doing holiday lighting, I give it 1 Star for customer service from the get-go
Martin’s Christmas Lights
Great value
- 173 hires
- Based in Fort Lauderdale, FL
- 8 years in business
- 3 employees
- Responds in about 5 minutes
- Background checked
About Martin’s Christmas Lights
Hey, I’m Martin. I run a small, professional handyman team specializing in holiday lighting installation and removal.🎄💡 We handle seasonal and permanent holiday lights (Govee lights), as well as outdoor decorations, and can take care of the full process for you: purchasing materials, installing everything securely, and removing it all when the season is over. 🏠 With 8 years in business and a dedicated 3-person crew, we focus on safe, neat, and on-time work so you can enjoy a bright, stress-free holiday season. Share your ideas with pictures of your house and I’ll gladly put together a draft plan and estimate for your home. 🙏
Reviews
Martin was great to communicate with and quick to put the plan into action, and Pavel (installer) did a great job on a tricky tree with some tough navigation around epiphytes and possums. Highly recommend!!
Great job! Showed up on time work diligently Very good!!!
My experience started off a little rough: the first technician who came out did a poor job. I later learned he quit after my appointment 😭. Martin personally came out to make it right, and the difference was night and day. He was professional, honest, and did excellent work. He helped me brainstorm the design ideas and ordered all materials. Prices were very reasonable, and I genuinely appreciated how seriously he took fixing the situation. I have the best decorated house on the block!
Martin was professional with great communication. The lights are beautiful and well done.
Did a great job. Super reasonable pricing and very responsive and helpful.
Did a great job putting up my permanent Christmas lights even with a tricky stucco soffit. Love how it came out.
Canceled on me the day before the holiday and then said they would show up the next morning and was late on that again and had to cancel the whole thing. Very poor communication.
His team arrived on time and they did a great job! They installed Christmas lights on 3 of my palm trees and they look perfect!
I’m very happy with the installation of Christmas lights by Pavel. He was very professional and helped figure out best way to complete the job.
Vlad was punctual, polite, and did a great job. Before and after porch floor👍😊
UPDATE: I am adding on to my review from below to respond to all the remarks Martin made in his response. First, he stated "the only one [job] that wasn't done right was the installation of this large glass ball chandelier" was false. I also notified him of the family room chandelier that was installed unevenly and had a tilt to it. I included a screenshot of me bringing it to his attention via text. Secondly, Martin stated that I purposefully sent him the manual instead of a website link in order to get a lower quote. That is untrue and defamatory. I sent him a picture of the manual because I thought that was the best way to determine the complexity of the installation. If he wanted a website link, I would have been happy to provide that. Thirdly, Martin claimed that he asked for a price adjustment and I refused. That is also untrue as I have the entire conversation on Thumbtack and text messages and never once did he asked for more money to install the chandelier. Fourthly, it's another lie that my blanket wasn't touched because Stas, the person he sent to do the job, sent me a picture of him on a ladder (since I had stepped out of the house for a short time) gesturing where the placement of the chandelier would be and my Hermes blanket that was in my formal living room was used as a work blanket. I have also included the picture that he sent me and you can clearly see my very expensive Hermes blanket across the bed. Saying you refused to continue working with me is an absolute joke. I wanted you to take accountability and rectify the sloppy work your men did. In your other one star review from Robert G., you stated that that was the first and last time Stas worked with you. That statement is false as he and his brother Alex were the ones at my home doing the work. Martin, rather than spending time writing lies in response to negative reviews, you may want to spend the time to vet the people that you hire to work for you. Hopefully you heed my advice and won't find yourself in this predicament of needing to lie about everything in order to make it look like you're not at fault. I hope my detailed review makes everyone see you and your team's incompetency and character and be swayed from hiring your company. BEWARE: Do not hire Martin and his men to do any work in your home. I stupidly fell for the low quote to do various items around my home but now will be out more money to fix their mistakes. I contacted Martin for a quote to do a few things, all done incorrectly but this review will focus on the worst botched one of these various tasks. They were asked to hang two chandeliers. One chandelier was hung unevenly and the other one was hung with wires in all different lengths so it did not achieve the intended look of the chandelier. Everything was out of place and it looked like a kindergartner put it together. I contacted Martin and he hired some random handyman in my area to come fix it (he insisted it would only take “few minutes” to fix and did not want to send his guys all the way from Miami Beach to Parkland for that) and somehow this other guy did a worse job. His employees were unprofessional and used my $2500 Hermes blanket as a work blanket. I asked for a refund on what he charged me to install the chandelier, after he said it was more work than he thought and couldn’t give me what I wanted, so I can pay a competent person to install it correctly but he did not have decency to even respond to me. You can’t come into someone’s house and make a mess and because you spent time making that mess then refuse to give them back their money. I will make sure to find Martin’s business on every platform to leave this review to warn others from making my mistake. Below are pics of the unevenly hung chandelier, which one can see it dips more down to the right. Also included are a pic of what the second chandelier is supposed to look like, what they left me with the two times they attempted to hang it and the grime they left on the base. If you look at the review right before this one, it validates that members of his team are unprofessional, incompetent and will leave you spending more money to fix their mistakes.
Martin is the only handy man I’ll be hiring as long as I live in South Florida. He was very responsive, professional, and really cares about the customer. I’m absolutely going to be using him for any and all projects moving forward. He helped me set up my home studio and did a phenomenal job making sure I was happy with every detail.
Martin installed our new fan perfectly. Everything works as it should and he took the time to examine a few other inquiries we had. Overall, he does great work and I’d highly recommend his services.
Martin is amazing! He hung swings for me and did an amazing job! Highly suggest using! Thank you again!!
Services
Martin’s Christmas Lights★ 4.7
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