I put out a request to 3 companies to power wash the side of my house. Maryland Shine was one of the first to respond. They gave me the best quote and stayed in contact with me. The other companies barely communicated and one never responded to my last question. I gave Maryland Shine a timeframe to complete the project, they confirmed a date, gave me a time arrival window the day before and showed up within that window. They did a great job and left with no hassle or haggle over payment. The team was very professional. I will definitely use them again next year when I have to repeat the same process.
Maryland Shine Cleaners
- 116 hires
- Based in Silver Spring, MD
- 1 years in business
- 10 employees
- Responds in about 2 hours
- Background checked
About Maryland Shine Cleaners
Making DMV homes shine — one clean at a time. With over 10 years in business and a small, dedicated team of 5, Shine Cleaners is your trusted local partner for residential and Commercial cleanings. We’re fully insured and committed to reliable, detail-oriented service every visit. From routine house cleaning to carpet and rug care, window and floor cleaning, home organizing, junk removal, and more, we tailor each service to your space and schedule. Our team is background-checked, punctual, and trained to deliver consistently spotless results. If you’re a new homeowner, a busy professional, or simply ready for a refresh, reach out today and let us handle the cleaning so you don’t have to.
Reviews
At the bottom you will see my original review - gave them 5 stars originally for being available at last minute notice and being there early and communicated in timely fashion - I wanted to help local small businesses instead of nitpcking small details. However, we started painting last week and noticed a lot of details were missing - cobwebs in corners, some of the baseboards weren't cleaned, tray for the washing machine was not even cleaned at all. Again, I was going to let it slide, but I did message them to let them know how disappointed I was. They said they were going to refund me $20 but I haven't even seen that happened yet. My biggest issue is the firdge. We requested deep cleaning including stove/oven, fridge and microwaves, and during the process, the staff broke off plastic ieces of the freezer. My husband was there to witness it, and they tested if it affected opening/closing - there was no issues at that time. However, after a week or so, there was a major ice builtup - because of the broken pieces, it was no longer properly shut, so I requested replacement/refund for the fridge, but they didn't even admit any wrongdoings, even though I explained this issue did not exist before the cleaning, and the staff did break plastic pieces during the cleaning, but we couldn't see the extent of damage until now. I am waiting for resolution of this matter, and will update if they respond appropritaely. The team was on site early, very timely communication, and did a very thorough job with deep cleaning - I really appreciated how timely communication was, from setting up an appointment to the crew showing up.
I had a great experience with Maryland Shine Cleaners. My home needed a deep cleaning as well as quite a bit of organizing, and the team worked hard and made a huge difference. There were a few areas that were missed during the initial cleaning, so I contacted the company and they responded immediately. They took my concerns seriously, apologized, and sent the team back the very next day to make sure everything was completed properly. I really appreciated how professionally they handled the situation and made sure I was satisfied. Great customer service, responsive management, and they stand behind their work. I would definitely use them again!
We hired them for two deep cleans 5 days a part — a move-in clean and a move-out clean in Northern VA. Communication was great: they kept me updated throughout, sent photos, and were incredibly efficient, finishing well ahead of schedule. They were extremely accommodating and flexible with rescheduling when I experienced an unpredictable construction delay. The team that did our move-out clean in Vienna was exceptional — the house looked amazing and the carpets came out beautiful. Our property manager even said it looked better than our move-in walkthrough! They were kind, professional, and clearly took pride in their work.
Maryland Shin did a great job with my apartment! They were super responsive and kind throughout the whole process !
They were quick to respond and came out say of. Costumer service was very polite. They made sure I was happy with the service before leaving
Very responsive and easy to work with.
The team was on time, organized, thorough and quick - carpet looks amazing!
We are so grateful that you made time to do a last minute cleaning for us. we appreciate your team and all your hard work.
I was very pleased with Jose’s cleaning of my carpets. He was polite, friendly, attentive to my cleaning needs, and was concerned about my satisfaction with the job he had done. His service was excellent. My hesitancy in writing this review was a result of the tedious payment process. Having to submit in various payment ways various times bothered me. Nevertheless, I felt that it should not negatively impact on my quality of work review. I was pleased with the overall responsiveness and the communication to my original inquiry all the way to Jose’s arrival
I was impressed at how fast it was scheduled and completed… I was informed on ever facet of the job… I will continue choosing them for my current residence…
I don't like leaving bad reviews and I'm torn with this one because the main person I spoke to, Dula, was very professional, helpful, responsive, and transparent. My husband and I just bought a house that was in dire need of cleaning before we could get a tenant in there. We re-did the floors and we're planning to repaint, but wanted to have some areas deep cleaned so that we could only have to deal with painting and get the house listed. They originally said they would get there between 9:30-10:30am, but the night before, after 10pm they told me they couldn't get there until 1pm the next day. I didn't love that, but I said ok. They did not come until around 2:30pm because they said their cleaning team put in the wrong address. The cleaning team did some of the areas that you could mop or sweep, though anything that requires a little bit more elbow grease or heavier scrubbing either did not get touched at all, or had very little effort put into cleaning. There were certain spots on the walls that we needed to be cleaned before we could paint them. The oven was so dirty when they got there and they did a great job cleaning the inside. Though, when I went back after they cleaned, the stove top was left disassembled and they had not cleaned the part under the heating element and told me it might be broken (it was not. This house was a new purchase for us and we tested every appliance before purchasing and after. I tested the stove and oven the day the cleaning team came before they arrived and it worked). I spoke to Dula on the phone and he confirmed they would spot clean walls, and I spoke to the cleaning team when they got there and they were very honest about what they would versus would not clean, so I thought.. The spots on the walls and baseboards that they said they would clean did not get touched. Half of the main floor bathroom did not get cleaned, and the walkway when you first enter the house has not been done. I mopped it myself with a Swiffer after they left and I don't think they even attempted to clean it. It was very disappointing because we had a timeline of what we wanted to complete and I was driving to the home in between work meetings to be there when the team arrived and when the time kept changing, or them having to come back was very inconvenient. The painting also got delayed because of the timing issues we faced, and again because the team had to come back out to address the areas I sent dirty pictures of. I'm a loss of why the cleaning was so bad, and it was very frustrating. But again, throughout it all, Dula was very understanding and apologetic and fair. He made every attempt to fix what was missed, though because of the timing we needed things done and also the disappointment twice by the cleaning, I refused to let the team come out after the second time and we will just clean the house ourselves. I hope no one else has to deal with this, because it was so frustrating. Though, if the cleaners get better training or if they hire more thorough cleaners I believe this company can do very well because the customer service aspect was very good (all picures were taken after the ceaning crew came the first time)
I had two ladies come in that was so polite and did such an amazing job!! The price was right as well. Thank you so much!
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Maryland Shine Cleaners★ 4.6
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