Justin was very knowledgeable and answered all of our questions.
Master Rooter LLC
- 66 hires
- Based in Cumming, GA
- 13 years in business
- 10 employees
- Background checked
- License verified
About Master Rooter LLC
What do we do different? We ask more questions then you thought possible about your septic system. We take the time to understand your system and it's history. Septic systems have a life span and the better you care and maintain it the longer it lasts. We want to ensure your family is safe from any issues or problems so we start our care with your call and follow that all the way through with a licensed and skilled technician servicing your home and answering any questions you have as well. Put us to the test and you will be impressed. With over 35 years of combined experience in servicing and repairing septic systems we know what it take to get the job done. Be sure to mention Thumbtack when you speak to us!
Reviews
David and Dylan did a great job fixing an issue I was having in my septic tank. He evaluated everything and replaced the issue in a timely manner thank you guys
Vinni and his team did a great job getting out septic system working again.
They came out same day to pump my septic tank. Suggested services, and didn’t pressure us. Customer service and setting up the service was amazing.
The crew was very professional and patient. They explained everything to me very well. I appreciate them taking the time to educate me on the issue with the septic tank. They seemed very thorough during their inspection and performing their work. I will work with them again.
Steven was very professional, very knowledgeable and he made sure that I had the most updated filter and risers for quicker access (Less yard tear up). I have already recommended Master Rooter to my neighbors.
Warning: Needed to have our tank pumped for general maintenance. Wasn’t having any issues. They came out and dug up the yard and told us we needed $3700 worth of work. When I asked questions about how the price escalated so much, they kept giving me line item after line item of added work they said needed to be done. I told them to cover it back up and I’d be getting more estimates. Had more companies come out and they said none of the work Master Rooter said I needed to do was actually needed. I ended up paying for $950 worth of general maintenance (we have a large house and 2 tanks) when this place wanted me to pay $3700.
Benjamin has serviced my home twice and I can say he explained thoroughly what was needed and what was being done. He even followed up to make sure all went well!!! Highly recommended!!!
Our problem was resolved and the guys were super nice
Steven and David were awesome!!!! Not only did they save us a ton of money by checking out an issue with our septic and water pump, but they went above and beyond to help! I am very pleased with them- please be sure to ask for these two!