I really wanted to be happy with this project but communication with this company was poor from the beginning but I wanted to give them the benefit of the doubt. They never arrived at the time they were supposed to and typically, were at least half an hour to an hour later, so I was late for work almost every day. Most of the floor installed was okay. But the bathroom was left with spaces in between the flooring and some of the molding was not replaced. Bathroom flooring was even stained entire bathroom flooring looked unfinished. But overall communication was the main issue from beginning to end.
MCI Renovations, LLC.
Great valueLicensed
- 155 hires
- Based in Baltimore, MD
- 6 years in business
- 4 employees
- Responds in about 3 hours
- Background checked
- License verified
About MCI Renovations, LLC.
Greetings, and welcome to MCI Renovations. We are a locally owned, licensed renovation company serving the Baltimore Metro Area, built on clear communication, consistent expectations, and a commitment to understanding each customer’s goals. These principles guide every project we take on and are the foundation of the smooth, straightforward experience our clients value. We specialize in full-scope interior renovations — including drywall and ceiling replacement, basement transformations, bathroom upgrades, framing, flooring, painting, and multi-trade improvements. We also provide roofing services to help protect your home from top to bottom. Whether you’re looking to renovate an entire level of your home or complete a well-planned interior upgrade, we focus on transparency, reliable scheduling, and quality workmanship that’s built to last. If you’re ready to improve your home, share a few photos and a brief description of your vision. We’ll walk you through the process, set proper expectations from the start, and help bring your project to life with confidence.
Reviews
Monet House- beautiful fom a distance, total mess up close. The probject was a total basement remodel and upgrade. MCI's estimate was the highest of the 4 companies I met with, but I felt like Rashaad would be the easiest to work with. To save money, I repurposed kitchen and bathroom cabinets as well as purchased the flooring, bathroom tile, shower tile, light fixtures and kitchen counters to make sure I got the items I wanted. I also did a lot of the basic demolition. Rashaad is very nice, the disconnect was the crew doing the work. positive- finished on time; absolutely beautiful if you dont look too close; I was able to make design decisions. Rashaad did negotiate on the cost for add ons to the project. negatives- none of the walls or edges are straight 1/4 to 1 inch difference; gaps in doorframes and molding; quality of finish and clean up extremely poor; if the wall is bumpbed chuncks of paint fall off; the electricity/lights surge in the other room when the coffee maker is used; had to have multiple corrections made during proceses. Rashaad was made aware of the electric surges, and the electrician never returned. I asked to make sure all the outlets were facing the same direction and flush to the wall (a major pet peeve for me), didnt get corrected. Overall, I am glad the project was done, but will choose a different company for the next phase.
Even though we decided to not move forward with the work after all, Rashad was very helpful and responsive and we will be using him for future projects!
I wish I could select all 5 options of what I liked about working with MCI Renovations. As is known with renovations, challenges can arise out of the blue. I’m more than pleased with how well those issues and challenges were managed while still providing timely, quality work.
Rashaad and his team painted my basement, living room and dining room. The entire process was seamless from him Coming out to look at my house for the consultation, to getting the materials and getting the job done quickly. His team was pleasant punctual and professional. I am so happy with the paint job. Will be booking again for other projects
MCI did a fabulous job tiling my front porch and stairs. They made some great suggestions to my original plan that really made the porch look even better than expected. They were super easy to communicate with and made the entire process painless. From demolition to clean up, the MCI crew was totally professional. Ignore the pollen in the picture! It’s just that time of year…
Yes, I would recommend MCI Renovations. This Owner was responsive and willing to take on a job others turned away from because it wasn't big enough for them. Yes, the Hot water heater and AC closet had unfinished chalky floor which was a consistent source of messing up my floors each time it was entered and I wanted to address it. Within the same day as my text, I was contacted and explained the job to him. Luckily for me, he called with availability to fit my work that week while waiting on another customer. He arrived with a worker to ensure the scope of work and approach was set. Within 3 hours, my floor was transformed perfectly with baseboards applied! When the work was completed, my room was as clean as before and all trash was removed. Everyone was professional, courteous and quality of work was above and beyond my expectations!
These guys did an amazing job working with me and I absolutely love my new floor!! Great communication and this project was completed within a few days after starting, reasonably priced also wants what’s best for you and your project. Highly recommend!!
This team is consistently punctual and works diligently to complete the project.
I wouldn't hire them again. Too many misunderstandings, with scope, scheduling, materials, & purchasing. They started 3 days late and never let us know when they would be working. They purchased materials and supplies like a business starting up: diamond blades, paint rollers, pencils, glues. I asked several times to consolidate trips to Home Depot. When I asked why the ceiling of the shower was slanted requiring top row pieces going from 2 inches to 3/4 of an inch I was told I didn't pay for framing. In the photo below with the red X you can see the shelf that was removed along with curved sides. How would I know what to ask to be done when it came down. it was removed based on MCI recommendation. The tile is very inconsistent. Not on a flat plane. If you need a bathroom shaped object they would be ok, I guess. Even though I asked about the tub corner below, they never fixed it so the tile in the corner is shifted back as well. you can see the key in the recess and how the bottom piece grout line is hidden. the tub valve is on wrong and MCI says it is an easy fix, but how could a professional leave it like that. I imagine based on the work this was the actual installers first bathroom. MCI kept missing days, the flooring people had to wait more than a week and still overlapped with MCI.
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MCI Renovations, LLC.★ 4.6
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