Fast response, knowledgeable, and skilled. Highly recommended.
MDL POOL & SPA SERVICES LLC
Great value
- 208 hires
- 4 similar jobs done nearby
- Based in Saugerties, NY
- 10 years in business
- 2 employees
- Background checked
About MDL POOL & SPA SERVICES LLC
Our focus is quality, not shortcuts. With over 10 years in business and a small, dedicated 2-person team, we take pride in every hot tub and swimming pool we service. We specialize in hot tub and spa repair, swimming pool repair, inspections, openings, closings, and ongoing maintenance for all types of pools and spas. We also offer flexible weekly or biweekly maintenance at competitive rates. Customers describe us as trustworthy and detail-oriented, and our reviews reflect that. Some competitors may be cheaper, but we take the time to do the job right and make sure you’re truly satisfied before we leave. If you’re looking for reliable, long-term care for your pool or hot tub, we’d be happy to help.
Reviews
Fixed an ongoing pool chemical issue quickly and taught me a ton about my new pool. Changing pool cleaning services to MDL.
We had a pool emergency and Mark showed up the next day. He then spent about four hours repairing problems, and by the time he left had installed a new pump and fixed our filter multiport. Pleasant, knowledgable, and very skilled, we hired him on the spot to service our pool for the summer. Can't recommend him more highly.
Initially, we experienced responsiveness, but we’ve since been ghosted- and we paid upfront. Our email messages, texts and phone calls have yielded no responses. This is what our pool currently looks like after opening, and nothing has been done to remedy the problems. We are very, very disappointed.
Mark was extremely professional and responsive. He came to my home only to find the power out from a storm, returned the next day and gave a thorough and professional cleaning. He was also unfailingly polite and friendly. He knows his work and is fair. Recommend him.
After struggling with a leak in my spa for over a year, mark was able to find a crack in my tub and has provided and plan to fix it.
Got a call the day after submitting an inquiry and i had a thorough diagnosis of the problem and a quote for the fix within 72 hours. The team was super communicative and prompt. Will definitely use them again!
I contacted this company right before Easter holidays through Thumbtack, left my contact info with pictures, they sent me an automated reply with their phone#, no follow up on their side since then. I then called them a week later, left a message and again, no response. This is my first time using Thumbtack. It is just so disheartening when you trust the reviews that are simpy not true. I don't know what I should do differently. Why this has to be that way in HV? Just call back or send a message and say you are not interested in taking the job.
MDL fit us in last minute and did a thorough job closing the pool. Best rates we found. Will definitely use their services in future
Mark came and found the leak in my hot tub. He said he needed a part and would return the next day. No show. i called numerous times over the next week. I finally got in touch and he said there was a death in the family. OK but he could have contacted me. He said he would be here Thursday. Again, no show and no call. I tried to contact him numerous times to no avail. After three weeks, I got someone else. Total waste.
After initial miscommunication, I found Mark to be extremely professional and responsible and wouldn’t hesitate to work with him again!
They can try honoring their commitments. We spoke and confirmed dates and they never showed up and didn’t have the courtesy to let me know they weren’t coming.
Great service in my local area. I'm glad I found MDL Pool & Spa services. Mark really took the time to point out things I needed to have taken care of to make my system work better. I appreciate the expertise.
I have nothing but praise for Mark. He jumped in and scheduled me on the busiest week of the year when another service provider failed to show up. Did a great job. Explained everything very well. Cost is quite reasonable compared to others. I’m happy I found him, and look forward to working with him going forward.
Mark from MDL saved the day with his hero moves fixing our pump and providing solid guidance on getting our pool going for the season we look forward to working with MDL based on professionalism, knowledge and going the extra mile.
Mark at MDL pool & spa is awesome. Super reliable, knowledgeable, and kind!! Highly recommend.
Mark called right away, set a time and kept me updated on his schedule. Fixed everything. Will use for regular maintenance from now on. Great find. Very happy.
Easy to get along with. Knows his business. Fair price.
We moved into a new house with a hot tub that wasn't working. None of the local shops would work on it because they weren't the ones that installed it. That's when I turned to Thumbtack and connected with Mark. He and his partner (whose name is escaping me) came to the house a day later, diagnosed the problem (with what I'm told was an unusual hot tub). They ordered the part and were back to install it right after it came in. Now the hot tub is cooking and I'm happy. Highly recommend MDL. I'll be staying in touch with them for future hot tub needs.
I ended up changing my mind about the work at this time so I cannot speak to the quality but he responded promptly, spoke with knowledge and professionalism.
Services
MDL POOL & SPA SERVICES LLC★ 4.6
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