Great job with full hvac and furnace replacement. Competitive pricing.
Metro Service Air conditioning and heating
In high demandLicensed
- 471 hires
- Based in Garland, TX
- 10 years in business
- 10 employees
- Responds in about 2 hours
- Background checked
- License verified
About Metro Service Air conditioning and heating
Metro service is Family owned and operated Hvac company here to fulfill the needs of you and your family. Our goal is to insure you with a quality job and outstanding customer service. We have over 30 years of experience. We exceed in making sure our customers are both happy and satisfied. We specialize in Furnace repair package units,condenser,cleaning coils, Full residential and commercial installs. One call will take care of it all. You can also reach us at metroserviceac.net Licensed and regulated by:Texas department of Licensing and Regulation P.O box 12157,Austin TX We enjoy building relationships with our customers. Most importantly providing comfort air ventilation. Throughout our experience one of the things we realized was customer service and satisfaction. We take pride providing proper air distribution for both Ac and heat. Always doing work the right way and not cutting corners is the way we do things at Metro Service. L-
Reviews
Great service, they came very quickly when service was needed and fixed the capacitor issue! I would definitely recommend!
Very timely, very professional, great quality work and competitive pricing model.
Super quick . Really nice and great work . Highly recommend
great service
David came to the rescue quick. My downstairs AC was not cooling. After a quick chat over the phone, he explained what he will do first to diagnose the problem. He came over quick and helped with the issue and my ac was working again and the rooms are cooling. I recommend David and his company to anyone, you won’t be disappointed. Thank you so much David for your professionalism and honest work :)
David was fantastic. His service tech ensured everything was working exactly as expected. Replaced my HVAC unit and his price was absolutely the best, where a few other quoted $9k and $15k for the same equipment, same manufacturer, same warranty terms etc was almost half of that…. Great service, great communication and great person all in all.. My absolute goto going forward for everything HVAC.
Reliable responsive and trust worthy
Great service provided to our central unit on our 3 BR town home.
Important Update: 5/16/26 I am happy and relieved to report that the Metro team honored my warranty and resolved the issue! Original Review: David responded quickly to my initial call and came out promptly. After waiting over a week for a part, his team replaced the AC coil for $1,600 and my air was cool again. Soon after that, my attic AC pan filled with water and began dripping on my patio. I informed David, who said that the water accumulation had nothing to do with his company’s work. I called another company who said that Metro Service AC and Heating did not balance the unit correctly, hence the tilt, with one side of the pan being bone dry, and the other side collecting water (see pics). I reached out to David again, who said they were very busy but would come out ON 3 DIFFERENT OCCASIONS (May 14th, May 19th, and May 21st) but were NO-SHOWS each time. For the 3rd promised visit, he told me that he would charge a service call fee, to which I agreed because I wanted the situation resolved, but he never called or came back to my house. I am highly disappointed in the workmanship and the failure to return to my house to even assess the situation after paying him $1,600! Metro AC and Heating is responsible for repairing and balancing my unit, where it is functioning properly again.
Being upfront and honest. The owner and his Son came out Sunday and replace my motor and the next day oil was leaking from my unit. I paid $500 for that. Now he telling me he didn’t see the leak at the time. So I am left with an inoperable unit doing Texas summer heat. And out of $500. I would not advise anyone to use this company.
Replaced my broken hvac same day I called. Very responsive in communication and installed my system and made sure I had heat by nighttime. My family appreciates your help.
I appreciate their communication. And came out when they said they would . They didn’t waste my time .
Wonderful experience, gave a fair price for replacing a 3ton split system and finished everything in a day and left everything clean and tidy as it was. I'd love to hire them again for any HVAC issues.
Hired Metro Service Air to install a ductless mini split system for a converted garage. After payment it was reported the AC system was non functional the day an elderly family member moved into the unit. Metro is non responsive on requests for updates and will not even confirm if the replacement part needed has even been ordered. Horrible experience that is still not resolved one week after being notified the system doesn't work with an elderly family member residing there.
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Don't do it! AVOID them at all cost! These people came to my house because I reached out to them for help fixing my AC. My AC was on, and fully functional, blasting cold air, but the problem I was having was for some reason I was no longer able to control the thermostat from inside my house for the AC. They sent one of their guys to my house to fix the original issue I was having, the guy told me it was a part that needed to be replaced, so I said okay. He said he replaced the part, I paid, and then he left. The next time I went to turn on my AC, my AC was literally not turning on! So currently, even as I'm typing this review my AC is broken. They literally broke my AC. The AC that was fully functional and working when they got here, is now broken because the guy touched it or did something to it to where it's no longer working. I called them to inform them that my AC is no longer working, they sent the same guy over to look at it. Then that same guy starts telling me that I need to pay more money to replace more parts for an AC that was working when they got here, but no longer working AFTER they touched it and did something to it. I did not let them touch my AC any further. Do not do business with these people; I believe that they intentionally break more things so that you can keep calling them and they can get more business and you can keep paying the money. It is absolutely awful, do not do it. I believe that what they do is they intentionally break other things, so that you are then forced to spend more money with them. I immediately told them I was not going to let them back into my house or touch my AC any longer, and I wanted a full refund. Now they are fighting me on giving me my money back! They do not want to give me my money back, despite the fact that now my AC doesn't work because they did something to it. These people are just looking to steal your money, do not do it. Pay a little bit more if you have to for a reputable company or AC tech, who will be honest and will do the full job and take full responsibility for the job that they do. Avoid these people at all cost!!!!
Amazing response, support, and explanation of repair. Thank you!
Fantastic job done at property, tech kept to time as well
Our heat went out and Metro Service came out the same day to diagnose and address our problem. We had a new furnace installed in less than 24 hours! Excellent, fast service at a great price! Thank you for saving us from the cold! 😊
Services
Metro Service Air conditioning and heating★ 4.7
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