Gave a 100 deposit. Came out to give an estimate. Company’s workload was heavy so he was booked out several weeks. Company returned several weeks later to review what I had left to do. I scaled down what I needed. Company stopped responding even though I paid them a good faith deposit. I felt cheated. The least they could have done was respond. I guess the 100 they needed.
Midcity Handyman & Remodeling
In high demand
- 18 hires
- Based in Middleport, NY
- 5 years in business
- 6 employees
- Background checked
About Midcity Handyman & Remodeling
833 RENO MHR Why Hire MidCity Handyman & Remodeling? Trusted by 1,200+ Western New York homeowners, Thumbtack Top Pro (2022–2024) • 4.8★ Rating • Fully Insured At MidCity Handyman & Remodeling (MHR), we don’t just build, we deliver reliable, transparent, and high-quality results. With 15+ years of hands-on experience and a portfolio of over 1,200 homes improved, we’re known across Buffalo, Lockport, Amherst, and Niagara County for integrity, craftsmanship, and responsiveness. Whether you need a full kitchen remodel, a bathroom upgrade, a new deck, or a complete rental unit turnover, we show up, follow through, and do it right the first time. 833 RENO MHR What Makes Us Different: Proven Reputation • Over 100 verified 5-star reviews across Thumbtack • Thumbtack Top Pro 3 years running • 72% of clients refer us or hire again within a year Clear, Detailed Estimates, Always Free No consultation fees. No surprises. Every estimate includes: • Line-item scope of work • Materials and labor breakdown • Estimated timeline • Backup plan in case of material delays or weather Smart Design, Real ROI: We help you make informed choices that improve both functionality and long-term value. Our projects are designed for livability, durability, and resale. Responsive, Respectful Communication: We respond to most inquiries within an hour. Our clients stay informed with regular updates and fast answers throughout the job. A Partner You Can Count On: We treat every project like it’s our own home. No pressure. No upselling. Just honest work, built to last. 833 RENO MHR Services We Specialize In: • Kitchen & Bathroom Renovations • Tile, Flooring, Trim & Interior Painting • Drywall, Framing & Finish Carpentry • Deck Construction & Outdoor Repairs • Doors, Windows & Custom Builds • investment property rebuilds • Rental Property Turnovers & Maintenance Packages • Full Interior Remodels & Project Management Serving Buffalo, Lockport, Amherst, Clarence, North Tonawanda, and surrounding WNY areas. 833 RENO MHR Free Estimates & Walkthroughs: We offer free virtual or in-person consultations for all jobs, big or small. No sales pressure. No hidden fees. Just honest advice, transparent pricing, and real solutions. ⸻ What Homeowners Are Saying: “Our kitchen remodel was done in under five weeks, on budget, on time, and with constant updates. We’ve worked with three other contractors before, none compared to MHR.” — Jess & Mike, Lockport, NY “They answered every question, showed up when they said they would, and gave us a clear, fair quote. The work came out better than we imagined.” — Susan R., Amherst, NY 833 RENO MHR Let’s Get Started We’re now scheduling into early next month. Limited slots available each month, send us a message today to claim yours. Most inquiries are answered within the hour. 833 RENO MHR Add-On Services Available Upon Request: • Electrical and plumbing coordination • Buildertrend access for real-time progress tracking • Post-project punchlist and walkthrough • Investment property bundles for landlords and flippers 833 RENO MHR
Reviews
I took the time to schedule an estimate a few weeks out, only to get a message saying they had been “awarded a major project with a large property management company” and would now be booked solid for 4 to 5 months. My project was small, maybe an hour of work, but instead of trying to fit me in they made it clear I wasn’t worth their time. The wording alone felt like they were bragging while dismissing me. It was not only unprofessional, but insulting. I’m pregnant, I’m overwhelmed, and this is exactly why Thumbtack exists - to help regular homeowners who need small projects handled without the runaround. If Midcity Handyman only wants massive jobs, then they have no business being on Thumbtack at all in my opinion.
Out of all of my estimates, Midcity was the only company to provide an itemized breakdown and went above and beyond for changes that were made. Very professional and worked with me!
The pro communicated very well and the quality of work was excellent and the price was great for the job done. Hiring them for additional jobs!
Did an excellent job fixing the door hinge. Very polite and respectful of the family and home.
I used Midcity Handyman for a small kitchen job. They easily get 5 out of 5 stars. Tricia was very responsive and helpful in arranging the work. And Gary did a fantastic job. I couldn’t be happier.
The photographs show what a great power washing job Gary did. He got rid of the moss and other vegetation growing between our interlocking tiles. We are extremely pleased and received good value for his excellent work.
This guy has no idea what he’s doing. Took forever to get him here and he completely messed up our ceiling. Was supposed to remove damaged ceiling corner and repair once we took the bees nest out. He put the old damaged ceiling piece back in and sprayed with popcorn spray, which did not blend in at all and looks embarrassing and horrible! I am in awe that he put the moldy ceiling piece back up and sprayed it. Not to mention he left an absolute mess that took me over 2 hours to clean up. He seemed clueless and charged us $400 to ruin our ceiling! Was supposed to have more work done but I will never let them in our house again! Horrible! I am livid we used this company and want my money back!
I have been thrilled with Mid-City, they have responded very quickly, answered all of my questions, gave me a detailed list of what needed to be completed, transparent with pricing and expectations. I needed a cleaning and a new vent hose.
Doug was awesome. Detail oriented and pictures rocked
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Midcity Handyman & Remodeling★ 4.7
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