ZERO STARS – DO NOT TRUST THESE 5-STAR RATINGS! EXTREMELY DISAPPOINTING AND UNPROFESSIONAL EXPERIENCE! I would strongly caution anyone considering this company based on its five-star reviews. My experience has been completely disappointing, especially when it comes to planning, communication, and honoring commitments. After multiple discussions, back-and-forth negotiations, and agreeing on the scope of work and pricing, everything was finalized, and I even paid an advance based on their commitment. Shockingly, after all this, Matt came back and informed me that their production team had rejected the work because the agreed amount was not enough money! Seriously? How does a company agree to a price, accept an advance payment, and then suddenly claim that the amount is insufficient to complete the work? This raises serious concerns about their internal planning, coordination, transparency, and professionalism. Customers should not have to suffer because of a company’s failure to properly evaluate a project before making commitments. If your production team cannot deliver the work for the agreed price, why make promises and collect advance payments in the first place? I wasted valuable time going through numerous discussions, only to be told at the last minute that they could not honor their commitment. In my experience, this company deserves ZERO STARS for planning, communication, and commitment. Unfortunately, Google does not allow zero-star ratings. My advice to potential customers: DO NOT blindly trust the five-star reviews. Get everything confirmed in writing, including production approval, before paying any advance. Extremely disappointed with the way this entire situation was handled. A company should stand by its commitments and respect its customers’ time and trust.
Mighty Dog Roofing of Greater Middlesex County
- 27 hires
- Based in Westford, MA
- 15 years in business
- 10 employees
- Responds in about 5 minutes
- Background checked
About Mighty Dog Roofing of Greater Middlesex County
At Mighty Dog Roofing of Greater Middlesex County, we are committed to exceeding client expectations through superior craftsmanship and transparent communication. We provide tailored solutions in roof replacement, roof repair, gutters, siding, and chimney work, ensuring long-term protection for every home. Guided by integrity, education, and community values, we deliver excellence backed by Owens Corning Platinum warranties and partnerships with the nation’s leading manufacturers. Our mission is to safeguard homes across Westford, Acton, Chelmsford, and surrounding areas with quality materials, ethical service, and proven reliability.
Reviews
Great experience! Will definitely recommend to family and friends. Erica was very good explaining the whole process and went over the Material. Hector the owner was very good on making sure the Job is well done and I was satisfied with the results. Thank you Mighty Dog.