Refused to consider the job the app assigned to them.
Modern Exterior
In high demandLicensed
- 649 hires
- Based in Waukesha, WI
- 28 years in business
- 21 employees
- Background checked
- License verified
About Modern Exterior
If you’re not happy with our roofing service, we can’t survive. We live by that. We offer residential and commercial roofing, gutter, siding services in both Waukesha county & Milwaukee County, WI. We love to serve Pewaukee and the surrounding areas, including Sussex, Brookfield, Hartland, & Milwaukee.
Reviews
I highly recommend Modern Exterior. I hired them to complete my siding and gutters.
Mike was on time, early in fact. He answered all of my questions and did not talk down to me because I'm a woman. Very courtesy, knowledgeable and professional.
Chad did a great job and we would welcome him back at any time to fix a window or help with the maintenance issue
This is the second time I had contacted them. They sent someone out. They said they’ll give me the quote after they did. The measurements never heard back from them ever again it’s very weird how they have somebody come out to do measurements and say be expecting a quote, but they never send you a quote. So very unprofessional just wasted my time don’t contact them unless you want your time wasted.
The gentleman that came to measure my door was very pleasant. He showed me a storm door the company sold. He also quoted me what it would cost if I purchased a door from a home improvement store to have them install and haul away the old door.
Better next time
Had an appointment at 2:30 last Friday, and they never showed up!!!
Have not made a decision yet. Estimator was on time, friendly and explained multiple options that were sent over.
I hired Modern Exterior (ME) after reading the positive reviews. As a seasoned woman homeowner, I rely heavily on reviews when deciding whom I can trust to work on my home. That is why I feel a responsibility to share my experience for other individuals that may also rely on reviews. Unfortunately, my experience was nothing like the reviews that led me to hire Modern Exterior. During the removal of my old roof and gutters, my soffit, fascia, and fascia trim were damaged or removed. I was left with exposed wood, screws and large gaps behind sections of the newly installed gutters. ME did not point out the damage to me. I found it myself and brought to their attention. When I reported my concerns, the company attempted repairs on portions, but the workmanship of their attempts was very poorly done. I will let the pictures speak for themselves. I found something else that really concerned me, a used part (connector cup) had been installed on my brand new gutter system. They finally agreed it was a used part and replaced it. I later learned that old gutter hangers from the previous gutter system had been left on the roof and a piece of gutter aluminum scrap had even been used as flashing on my new roof. My contract called for the removal of my old gutters and the installation of a complete new one. At this point, I began asking myself, if these are deficiencies I can see, are there others that I can't see on the roof? So, I hired an independent home inspector to inspect the full roof replacement work ME did on my home and what the inspector found was far worse than I expected. Here is an excerpt from his report: "the inspection identifies significant roofing and gutter installation deficiencies, many of which pose risks for water intrusions, premature roof failure and voided manufacturer warrananties." The inspector concluded these were not isolated problems and recommended that both sections of my newly installed roof be replaced again, noting that the installation deficiencies could affect the manufacturer's warranty. ME's contract includes a workmanship guarantee. But a written guarantee is only as good as the willingness of the company to stand behind their work.. I reported the problems by text within 48 hours, and provided photo's, sent formal written notices (July 10 and July 17) to request a written response on how they intended to address and correct the issues and have not heard from ME as of today (8/11/26). Based on my experience so far and the problems that I will have to go through to correct the issues that were created from the work that ME performed, I cannot recommend Modern Exterior.
Never came
They were very nice to talk with, but, the door has been installed. Services not needed. Thanks.
Charlie came to do a free estimate today. He explained the concerns, how they would address the issues and how their company stands behind their work. Charlie is going to email me a formal quote, he was very professional and explained things well.
Good people and good price for the job needed.
Mike came out to provide estimates on a few projects that I am currently working on. Mike was a pleasure to deal with. He was honest and professional with my many questions. Prices are competitive and I look forward on working with this company, based on early communications.
I met with Cody yesterday afternoon and we reviewed the project. He said he would call me around 4:00 or in the morning regarding the price. The morning has passed and I just called him only to have to leave a message.
Great to work with. Highly recommend
the agent showed up on time, and did an detailed estimate.
Came promptly for an estimate. Consultant was polite and professional
They needed nudging to provide promised quote. Ultimately, I went with a different, more responsive company.
Services
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Modern Exterior★ 4.6
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