I shot a few companies and they gave me the best deal. They were transparent and reliable, and I have signed up for their annual service to keep up with my HVAC.
Moorhead Service Company
In high demandLicensed
- 91 hires
- Based in New Braunfels, TX
- 4 years in business
- 16 employees
- Background checked
- License verified
About Moorhead Service Company
Moorhead Service Company is a family-owned heating, cooling, and electrical company built on honesty, reliability, and expert craftsmanship. With 4 years in business and a skilled team of 16, we’re fully licensed and insured as both an Air Conditioning/Refrigeration Contractor and an Electrical Contractor. We provide complete comfort solutions, including central A/C installation and repair, heating system installation and maintenance, duct and vent work, insulation upgrades, and generator installation. We stay current with the latest industry standards so you receive safe, efficient, and long-lasting results. Whether you’re in San Antonio, Austin, or anywhere in between, we’re here to keep your home comfortable year-round—now also offering professional electrician services. Contact us to schedule your service or request an estimate.
Reviews
I strongly advise being cautious if you consider hiring Moorhead Service Company. Based on my recent experience, they use deceptive quoting practices, inflate their line items, and their representatives will blatantly lie to you to cover their tracks. Here is a breakdown of why I decided to take my business elsewhere: Wasted Time with "Assessments" for Set Prices: The representative insisted on an on-site assessment to take pictures and evaluate the job before sending a quote. However, when I later challenged their inflated price, they suddenly claimed that $310 is just their rigid "set price" for the project. If the price was truly fixed from the start, insisting on an on-site evaluation was a deceptive game and a complete waste of my time. Padded and Inaccurate Quotes: My project was a simple, brand-new vent installation requiring a hole cut into the drywall and exterior. Despite sending clear photos and videos beforehand, the written estimates they provided included removing existing dryer ducting, removing old vent covers, and attaching the vent to existing ducts. There was absolutely no existing ductwork or covers to remove on my property. When I asked for an itemized invoice breaking down parts versus labor, they completely ignored the request. Dismissive of Competitor Quotes: I was upfront about having cheaper quotes (around $175-$190) and was trying to see if we could meet in the middle. When I provided screenshots of these competing quotes, the representative condescendingly asked if I had called any "actual big name companies" or just "contractors." Once it was clear they were significantly more expensive and couldn't justify their inflated price tag, they dug their heels in and stopped trying to work with me entirely. Blatant Lying About Communication: The most infuriating part was when the representative texted me claiming, "I've asked you to call me so I could explain everything and you never called." This was a straight-up lie. As you can see in the call log screenshot attached to this review, we had a 5-minute phone conversation just the day before where they even merged another person into the call. Lying to a customer's face to cover up your own poor communication is unacceptable. Overall, the lack of transparency, the blatant padding of the work estimate, the condescending attitude, and the outright lies left a terrible taste in my mouth. Save yourself the headache and go with a company that offers honest, upfront pricing and basic respect.
Moorhead Service Company did a great job on our AC replacement and upgrade! The house is finally cool and we're very happy for this. Thanks guys!
No bueno Technicians aren really nice trained to be robots and try to sell outrageous packages. I’m going to look elsewhere and I would not recommend.
Awesome work crew. They take their job seriously and the service they provided was amazing.
Mr Robert Rodriguez was on time and very detail oriented with his work and very patient in listening to all my questions and providing very honest and clear solutions. He also summer tuned our hvac unit and gave good suggestions as to what we need to do going forward! Thank you for your service.
Great quality of work and professionalism
Good experience, knowledgeable and thorough.
Two Brothers A/C came out immediately and helped me set up my Nest thermostat.
Two Brothers A/C, Levi Moorhead, provided solutions to our A/C & heating ductwork. I give them a 5-star rating for work quality, professionalism, responsiveness, value, and punctuality. The crew was super friendly and cleaned up all their work areas. I definitely will use them in the future and recommend this company!
Cannot describe how happy I am to have found Justin & Levi. They were so pleasant to work with and came up with the most brilliant solution for the ductwork in my home's reno/ addition. I met with 4 HVAC companies and the reasons I moved forward with Two Brothers are 1) they were great listeners 2) they were empathetic and helpful 3) they made me feel like finding a solution that I would be happy with was important to them. 4) they are a locally owned, small business. And ultimately, they did come up with a brilliant solution that I would have never come up with on my own! My contractor was at the house while they were working and he echoed my experience with how knowledgeable and pleasant they were to work with. There was even a miscommunication about a design preference regarding the placement of vents and one of them was placed in the wrong spot (to absolutely no fault of theirs). And they were so gracious to reset it to my preferred spot. I am just so grateful that I found Two Brothers and I will happily refer them to friends and family needing AC work done!
Services
Moorhead Service Company★ 4.9
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